Suncoast Veterinary Care

The terrible reviews are true! Despite the poor ratings I found on Yelp and other sites, I gave the benefit of doubt to Suncoast Veterinary Care Center in Lutz. They are money-hungry, dime-sucking vultures. The office manager, Mark, is a complete PSYCHO who chased my husband and I out to our car arguing over a mere $15.00. I do not have enough character space in this review to explain the details other than I wouldn't go there if it was my last possible resort in a nationwide radius. I called a new vet the very next day that had good reviews to make an appointment. They chuckled knowing exactly where I was leaving explaining only "they have several new clients"..... GEEZ I wonder why. Reviews speak the truth! Check out Yelp. Look at other vets close by. Don't waste your precious time or your precious pet's time here!!!! I've already filed with Better Business Bureau.

My dog loves going here. Dr. Sullivan takes excellent care of my little one when we go to the office. The yearly check up went great. Every service is offered to you with out obligation. My dog left wagging her tail, happy as always.

Those of you who frequent Suncoast Veterinary Care Center this is what truly takes place in this facility. All those of you who board their dogs and or cats, please think again. This facility has dogs in cages that do not sufficiently house your dog. There are only two runs for large dogs, when they are full then your dog over 80lbs or more may be put in a large (pop-up) wire kennel where your dog would not be able to stand up or turn around adequately. If you board cats, your cats are put in kennels in the same area as barking dogs, which stresses them out completely. Or your cat may be housed in a wooden cat suite that is located in the facilities' own cat room which houses their cats they have up for adoption as well as their hospital cats. So your cat is being exposed to other cats.



Your dog will be in a kennel the entire visit and is only walked outside 3 times just enough to urinate or defecate. Due to the lack of staff available, sometimes they may not be walked all 3 times. This is a miserable and extremely stressful experience for your pets. Please reconsider either, hiring a pet sitter or locating another boarding facility that focuses on one thing, boarding. You may feel your pet is safer being in a pet hospital but that is not the case at this facility.



This practice may fool you and come across that they are sincerely and genuinely care about your pet, but in all actuality they are full of greed and disregard of your pet's well-being. They will overbook their boarding during holidays and use pop-up kennels throughout the practice. They have staff members come in for a few hours in the morning to clean, feed, and walk your pet and then again, in the early evening. There is not a staff member there during the lunch hours.



I am sharing this information, because I would want to know if a boarding facility was inadequately taking care of my pet, especially a boarding facility that is within a veterinary hospital. Please do the right thing and choose a facility that will be providing your pet the attention and care that he or she needs while you're away. Looking out for your pet's well-being!



Sec. 14-107. Conditions and standard of care for breeders, pet dealers and large kennels. (b) Any shelter, cage or containment area shall be of sufficient size to allow the animal in it to fully sit, stand, lie down, turn completely around and stretch.

I was new to the area and I heard Dr. Sulliven was amazing! Boy was I wrong! I brought my dog in bc poor girl had a rash so after waiting about an hour in the lobby and another 30min in the room my dog was examed, actually all she did was look at her the nurse did more. So she prescribed her some pills of course they were $75 the rash didnt go away so I kept coming back and more sprays pills and shampoos were given. One day I came in and saw a man Dr. he took my dog in the back came back and told me my dog had demodex and to immediately stop what Dr. Sulliven prescribed bc that was actually making it worse! She hurt my dog. Another time my cat had diarrhea and was vomitting and i was desperate so i went back before i was even seen by anyone they brought me a estimate that was around $800. What a joke! She is very fake and rude to clients and even her staff! I can see all she cares about is money! She hurt my pets! If you must go there see the man Dr. i forgot his name but he is great!