More Info
- General Info
- Mears Motors is a family owned and operated business and was established in 1971 specializing in new and used cars, car repair, and vehicle accessories. We service customers nationwide, so even if you're not close to Lubbock, we can still help get you into your dream car. Mears Mazda Volvo has quality used and pre-owned cars, trucks, and SUVs that will fit your budget. We also specialize in providing an unmatched customer service experience. Our Service department is staffed with the most qualified technicians ready to answer your questions and address your service needs. You can rest easy knowing that our highly skilled factory-trained technicians will deliver efficient, quality vehicle care in a clean, secure environment. We also provide a comfortable place for you to relax, get a little work done, or let the kids blow off that extra energy. We offer free WiFi, courtesy computers, comfortable seating, and a kids play area right outside.
- Email Business
- BBB Rating
- Brands
- Volvo
- Payment method
- master card, all major credit cards, check, debit, financing available
- Location
- We are located on the south side of Spur 327, in between Frankford and Milwaukee in Lubbock, TX
- Other Links
- Categories
- Other Information
Parking: Free
Wheelchair Accessible: Yes
Reviews
05/30/2014
This is the WORST Volvo Service department EVER!!! No communication... conflicting stories... and an air of "let me get your money". Dishonest was the overall feeling I go from my interaction. Take your Volvo to Dallas for service if you can... and if your car is incapacitated TAKE IT SOMEWHERE ELSE!!!!
03/19/2014
By FAR the worst Service Department I've ever had to dissatisfaction of dealing with. Their mechanic Chad Flournoy couldn't fix a simple noise, not even after my taking it in three times and spending over $2,000 on parts and labor. I told them I wanted to remove a very large and expensive part that they unnecessarily installed and put the old one back in, since it still didn't solve the noise issue. They said they would have to charge me twice for labor fees if they did that. I will never recommend them to anyone! The service manager was not even willing to admit the truth. Instead she just continued to lie for her employee and would not admit that Chad did not know what the problem was and he was just blowing smoke... They wasted days and days of my time and all they did was steal money from my pockets. They still have not fixed the problem and I'm tired of them playing the guessing game and changing their stories to try and cover up their last lie. I will not give them another cent! Take your Volvo elsewhere if you need it worked on because their mechanics, especially Chad, does not know a damn thing when it comes to diagnosing and repairing a problem.
08/09/2012
I love this place! Bought 2 vehicles there, and have my Mazda serviced there. Take great care with my vehicle and very informative
Details
Phone: (806) 747-2931
Address: 6027 Spur 327, Lubbock, TX 79424
Website: http://mearsmotors.com
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