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        (806) 747-3211Visit WebsiteMap & Directions1302 S Loop 289Lubbock, TX 79412Write a Review

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        General Info
        Gene Messer Chevrolet offers broad selection of New Chevrolet's and pre-owned cars, trucks and sports utility vehicles. Based in Lubbock, Texas, it also offers Chevrolet service, Chevrolet parts and Chevrolet accessories. The firm is one of the leading Lubbock Chevrolet dealers in the United States offering a vast selection of Chevrolet Avalanche, Chevrolet Aveo, Chevrolet Camaro, Chevrolet Cobalt, Chevrolet Colorado Crew Cab, Chevrolet Colorado Extended Cab, Chevrolet Colorado Regular Cab, Chevrolet Corvette and Chevrolet Equinox, to name a few.
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        BBB Rating
        A+
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        Extra Phones

        Phone: (806) 319-7544

        Phone: (806) 747-2576

        Phone: (806) 589-0013

        Fax: (806) 747-1079

        Fax: (806) 766-2110

        TollFree: (866) 371-4708

        TollFree: (800) 657-7123

        Payment method
        discover, visa, amex, all major credit cards, mastercard
        Neighborhoods
        Bayless Atkins, Guadalupe
        Other Link

        http://genemesser.com

        Other Email

        Categories
        New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Parts & Supplies, New Truck Dealers, Used Car Dealers
        Other Information

        Parking: Lot, Free

        Wheelchair Accessible: Yes

        Reviews

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        nova2222

        05/08/2013

        Overall

        The maintenance department is horrible!



        I will start with the good, while having my car over a month they did give me a free rental car. Sadly that's the end of the good. The guy who took our car apparently didn't understand what we were telling him the issue was, so when he relaid this info to the techs they were scratching there heads.



        After having my car a week with no progress I had to take it back because I needed it over the weekend seeing I was hard pressed to keep finding rides.



        I took it back Monday so they could keep working on it, heard nothing until the end of the week when they said we needed to pay for a $600 part because they think that it will fix the issue.



        The following Wednesday we go to pick up the fixed car and nope issue is still going on. The idiot Issac who reported our issue to the maintenance techs called one out who said..."oh we didn't know this was part of the issue, we really didn't know what was going on". NO ONE COULD PICK UP A PHONE AND ASK FOR MORE DETAIL



        To which he stated "I think it's "this part" that needs to be replaced, we can get that done and have it to you Friday." We are now at Wednesday day of the following week, to which all they have told us is they need another 60 dollars from us for the new part!



        So forget the 600 we have paid for nothing, now they want another 60!



        This company is ridiculous, save your self the trouble and the MONEY buy a ford... hell buy anything else.

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        Details

        Phone: (806) 747-3211

        Address: 1302 S Loop 289, Lubbock, TX 79412

        Website: http://genemesser.com

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