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06/22/2012
We went in with a coupon tonight for buy one frozen drink get one free. No where on the companies website, nor anywhere on the coupon was it mentioned that the coupon had to be printed in color to be valid, however when we attempted to use it, we were refused because of this. They claimed it was the managers rule. When we questioned it and pointed out that no where on the coupon was that requirement mentioned, the simply shrugged it off and basically gave us a "too bad for you" attitude. Very poor customer service. When I requested the General Managers contact information, they refused and instead gave me a number for a general line. This is not acceptable and I will make this information known.
Details
Phone: (616) 897-4141
Address: 1300 W Main St, Lowell, MI 49331
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Price Range
- $
- Other Links
- Categories
- Other Information
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Price Range : Below Average
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