Enchantment Healthcare

Best Doctor in Valencia County
Great Staff. Love the extras in the office . Makes you feel safe and cared for.

I sincerely appreciated being seen as soon as possible to get a biopsy done, however I am very disappointed in the front desk coordinator, who is often quite rude, even with minute inquiries. I did not appreciate my biopsy results thrown at me over the counter when I asked for a copy of them for my records. I understand the office is probably busy, but that is not the way patients should be treated. The office is beautiful and the medical staff is very good, but I do not feel it is right to be treated so lowly the moment one steps into the office. I have decided to get a second opinion elsewhere, and hopefully will be treated with much more compassion.

Sabrina is amazing however customer service is horrible very rude and I waited on hold for 5 min before being helped

Sabrina is amazing but the quality in customer service has gotten so bad. The front desk is so rude and not helpful even with just scheduling an appointment.