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Phone: (430) 625-7402

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Ecar Financial LLC

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Vannessa S.

12/04/2017

Overall
Expertise

ABSOLUTE WORST EXPERIENCE I HAV EVER HAD.... So when we test drove the car I told Darren is sounded like the breaks or the rear end, he said no problem he would have that fixed... He wanted us to take it to HIS peoples shop and ensured us that it would be fixed the same day... NOPE I ended up taking it to another shop to see and of course it was the differential...took it back to the preferred shop... now 3 trips in and taken a few days off work to get this issue fixed they finally 'fixed the issue, that were also supposed to do the breaks (which was never done, oh and i for got the mention the "brand new' tires... that was also a lie because 2 weeks in we had to buy all new tires for the vehicle.... I had to fight and Remind him that he was supposed to do this work and that he would give me a car to drive while this was all being done... only had it for one day and he tried giving us a nasty van with no gas that smelled lie mold... so i had to fight with about putting us in something like our car a nicer one that didn't SMELL HORRIBLE given that I have kids... any way lest fast forward... to a few months later... our payment was due that Thursday, but we called to let him know well be making the payment Friday... they said "No Problem"... YEAH RIGHT so we hoped... Come Monday ( before the payment was actually due)... They came and PICKED UP our car... my husband was home with the kids about to come have lunch with me. He called them and who ever the new manager is said Darren told him to Repo the vehicle because we never paid the down payment. Now tell me this... how did we not pay the down payment MONTHS later and had a few note paid already... Doesn't make scene i know because that was not the case... Darren forgot... **PLEASE LOOK AT NEXT REVIEW FOR MORE

RS
Rachel S.

12/02/2016

Overall
Expertise

If you want an honest car dealer who treats you with respect and values your time, go see this guy.

So often dealers make you feel small, it's part of their sales tactic, as if you are so lucky to be there!

Not, this guy!


I told him what I wanted, what I needed and what I could afford. He made it happen!

He may not have every car in the world, but he has the right one for you! And of course, he isn't the only car dealer in Longview....BUT HE IS THE BEST ONE !!!

Details

Phone: (903) 295-1877

Address: 1304 W Marshall Ave, Longview, TX 75604

Website: http://www.ecarfinancial.com

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