Bill Fitts Auto Sales

While the dealership and all of the people there were very helpful and friendly and got me a great deal on financing, beware of the hidden things. I'll explain: I had been searching for a specific limited production model of car that is relatively difficult to find in this area. I had initially found one at BMW of Little Rock and test drove it but it had roof damage that consisted of a deep gash with rust, and also a cracked windshield. BMW of LR told me that they received the car as a trade-in and intended to send the car to auction, and did not plan to repair the car. Fast forward 2 months and I find another car nearly identical at Bill Fitts but it had no damage. With my slight knowledge of bodywork I looked the car over and couldn't tell if any recent bodywork had been done. They provided me an "autocheck" report that did not indicate it had been on another dealerships lot, been auctioned recently, or had bodywork. I liked the car and felt comfortable buying it, also got it for about $4000 under retail. A few days later I opened the glove box to find paperwork from BMW of LR indicating the car had been on their lot at the time I had test driven the "other" car. I immediately called Fitts Auto and explained the situation and advised them that I wanted to know who had done the bodywork and how the repairs were done. They said they would look into it and call me back but never returned any calls. Here we are 2 years later and the paint is peeling off the roof of my car and the shoddy bondo work is showing through. I got an estimate to repair the shoddy body work and it's going to cost me over $1700. In the words of the body shop that looked at my car "They really boogered it up".



Long story short, Bill Fitts buys damaged cars, slaps shoddy body work on them and turns them for a profit all while making themselves appear to be a high-quality used car dealership. Buyer beware.

I bought my third vehicle from them this year they are the absolute BEST!!! I wouldn't even consider going anywhere else!! They have great quality cars and they work with you!!! I want to shout out Marco and my favorite person in the whole wide world Terry!!! Lol love those guys!!! Katina

nothing special about the place or the owners.

Always treating me great. I really enjoy doing business with Bill Fitts Auto and his staff very enjoyable people.

I love that there family oriented. I have bought my 11th car here. The company works with me and my payments.

I'm always treated well and with respect here. I always send friends and family your way when looking for a car. Really appreciate Mark too.

Simply the best place to buy. Best people. I've gotten my last 2 cars here and I will be back whenever I need another vehicle.

I appreciate the friendly service and I will always do business with Bill Fitts Auto. Thank you Fitts!!

The employees at this business have made it a habit to speak to me every time I come in to make my payment. I truly appreciate the friendly atmosphere here at Bill Fitts Auto.

Great service. Very caring and friendly. They did a great job with my buy. Thanks!

I have had nothing but good experience here. Friendly sales people.

My 2nd car I bought here and it is fabulous with low mileage and they are willing to work with yo on any problems or issues.

Very friendly and comfortable environment. Would refer other friends and family to Bill Fitts.

I have always had a great experience dealing with your dealership. My mom and dad always bought their cars from Bill, that's why I started buying my cars from you guys. Keep up the good work, and I will keep buying from your dealership.

I have always been treated with great respect. Thanks!

Great folks to do business with! Highly recommend!

Everyone has been very helpful and friendly. I've bought 3 cars from here...I always come back.

I would highly recommend Fitts Auto to anyone I know. Jennifer and the whole staff have been great! I plan on doing business with you for a long time. Thanks again!

Problem with bill fitts is that they are very nice when it comes to the actual purchase and even during the warranty if you decide to purchase it. I purchased it and thank god I did. My car broke down about 5 times within first six months. Always the same problem and bill fitts always told me it was fixed. They also told me they would extend my warranty for the month and a half that it was in shop during warranty. Not only do I still have same problem plus more but my warranty was never extended. Now Ive had about a year and shop tells me I need to spend 3500 to rebuild transmission. Don't make the same mistake as I did.