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abbexoxo

04/22/2014

Overall
HORRIBLE Customer Service

First impression is good. And then all down hill from there. The customer service is horrifying. The employees will actually argue with their clients! The doctor wrote a completely wrong prescription for me. And after days of trying to contact them to get it fixed they finally did. And later I got a letter reprimanding me for my behavior on the phone. I of course was irritated with them as they screwed up and proceeded to ignore my calls. I did not swear or scream. I let them know I was very unhappy with their service though. And they proceeded to argue with me some more. I have never had such horrible customer service in my life. I would not recommend this place to my worst enemy.

Details

Phone: (717) 627-4088

Address: 1535 Highlands Dr, Lititz, PA 17543

Website: http://www.pinnaclehealth.org/locations/office/7544

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