More Info
Software, Support and Education for the 21st Century.
- General Info
- PcCareSupport is quickly becoming a leading force in the Remote IT Services Industry through proactively maintaining and supporting technology for small businesses and distributed environments. Some of our better known clientele include Allstate, H&R Block, Ford, Farmers Insurance, Carsmart, State Farm Insurance & Farmers Bureau Financial Services.
- Email Business
- Services/Products
- RMM Software Computer Cleaning and repair
- Payment method
- master card, carte blanche, debit, amex, check, discover, visa
- Location
- When sending mail or visiting our locations be sure to visit Suite 106 A
- Other Link
- Categories
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Reviews
08/09/2012
Stay away from this company!!! After paying them, I was told that they would begin to fix my computer in 10-15 minutes. Two hours later, I called them again because they hadn't even started yet. I was told that they would call me at 8:30 the next morning. At 9:00 I had to call them yet again, this time to cancel my transaction. Thanks, PC Care Support, for wasting my time. Now I have to spend today trying to find a reputable company to help me.
KennethHR, I apologize you were not serviced quicker. Unfortunately there are spikes of support request and services and we clearly did not set proper expectations or contact you as we should have. We appreciate you feedback and will do our best to improve our process in the future.
06/08/2012
These guys are great. Found them online and they had my computer fixed in just a couple of hours. Brian and TJ were great to work with. I would use them again in a heartbeat!
Thanks Chalres for the feedback. TJ and Brian are some of our best techs and we love hearing from customers they help!
04/20/2012
Horrible experience. After 6 days of trying to get my email problems fixed, I still have the same problem. They actually made it worse. Will not respond to calls, emails or their chat. They guarantee refund if not satisfied or cannot solve the problem, but they refuse to refund 100%.
Coraluno, we appreciate you feedback and apologize you had such a frustrating experience with PcCareSupport. If you are in need of any additional services or need anything else from PcCareSupport, please contact us at support@pccaresupport.com Thank you
04/10/2012
My experience with pc care support was great. I was referred over by my internet provider and they were very nice and helpful. They fixed my computer and called after and explained everything to me. I would recommend them to my friends.
Thanks for the feedback KyleGull!
12/23/2011
I agree with 2 of the reviewers, they don't reply to emails nor answer my calls. very unprofessional. I want my money back!!!
We as a company are always willing to work to correct any mishaps that you have had with past services, rendered. Please allow us to Rectify the situation.
07/25/2010
I've been using a desktop computer for four years in my business, and PcCareSupport is the best service I've ever had. I give PcCareSuport five starts for tech support.
07/21/2010
I didn't think my computer could be fixed, but PcCareSupport nailed it! They fixed it in under 15 minutes
06/16/2010
I just wanted to write a quick note to say how professional, efficient and knowledgeable PCS is. They were able to undo all my mistakes and explain to me exactly what was done to clean it up. I am very happy with my service from PCS and will definitely be making another appointment to clean my laptop up. I am also recommending PCS to my family and friends who definitely need help with their computers.
Details
Phone: (888) 727-5951
Address: 350 S 400 W Ste 100, Lindon, UT 84042
Website: http://www.pccaresupport.com
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