More Info

Software, Support and Education for the 21st Century.

General Info
PcCareSupport is quickly becoming a leading force in the Remote IT Services Industry through proactively maintaining and supporting technology for small businesses and distributed environments. Some of our better known clientele include Allstate, H&R Block, Ford, Farmers Insurance, Carsmart, State Farm Insurance & Farmers Bureau Financial Services.
Email
Services/Products
RMM Software Computer Cleaning and repair
Payment method
master card, carte blanche, debit, amex, check, discover, visa
Location
When sending mail or visiting our locations be sure to visit Suite 106 A
Categories

Reviews

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kennethhr

08/09/2012

Overall
Stay away from this company!!!...

Stay away from this company!!! After paying them, I was told that they would begin to fix my computer in 10-15 minutes. Two hours later, I called them again because they hadn't even started yet. I was told that they would call me at 8:30 the next morning. At 9:00 I had to call them yet again, this time to cancel my transaction. Thanks, PC Care Support, for wasting my time. Now I have to spend today trying to find a reputable company to help me.

claimed iconBusiness Response05/13/2013

KennethHR, I apologize you were not serviced quicker. Unfortunately there are spikes of support request and services and we clearly did not set proper expectations or contact you as we should have. We appreciate you feedback and will do our best to improve our process in the future.

This listing has been claimed by a business representative.
charles559

06/08/2012

Overall
These guys are great. Found th...

These guys are great. Found them online and they had my computer fixed in just a couple of hours. Brian and TJ were great to work with. I would use them again in a heartbeat!

claimed iconBusiness Response05/13/2013

Thanks Chalres for the feedback. TJ and Brian are some of our best techs and we love hearing from customers they help!

This listing has been claimed by a business representative.
coraluno

04/20/2012

Overall
Horrible experience. After 6 d...

Horrible experience. After 6 days of trying to get my email problems fixed, I still have the same problem. They actually made it worse. Will not respond to calls, emails or their chat. They guarantee refund if not satisfied or cannot solve the problem, but they refuse to refund 100%.

claimed iconBusiness Response05/13/2013

Coraluno, we appreciate you feedback and apologize you had such a frustrating experience with PcCareSupport. If you are in need of any additional services or need anything else from PcCareSupport, please contact us at support@pccaresupport.com Thank you

This listing has been claimed by a business representative.
kylegull

04/10/2012

Overall
My experience with pc care sup...

My experience with pc care support was great. I was referred over by my internet provider and they were very nice and helpful. They fixed my computer and called after and explained everything to me. I would recommend them to my friends.

claimed iconBusiness Response05/13/2013

Thanks for the feedback KyleGull!

This listing has been claimed by a business representative.
whitec

12/23/2011

Overall
Bad bad service

I agree with 2 of the reviewers, they don't reply to emails nor answer my calls. very unprofessional. I want my money back!!!

claimed iconBusiness Response04/18/2012

We as a company are always willing to work to correct any mishaps that you have had with past services, rendered. Please allow us to Rectify the situation.

This listing has been claimed by a business representative.
naturalcare

07/25/2010

Overall
Great Work!

I've been using a desktop computer for four years in my business, and PcCareSupport is the best service I've ever had. I give PcCareSuport five starts for tech support.

utterbackm12

07/21/2010

Overall
Rock Solid!

I didn't think my computer could be fixed, but PcCareSupport nailed it! They fixed it in under 15 minutes

jordancooper12

06/16/2010

Overall
Job well done

I just wanted to write a quick note to say how professional, efficient and knowledgeable PCS is. They were able to undo all my mistakes and explain to me exactly what was done to clean it up. I am very happy with my service from PCS and will definitely be making another appointment to clean my laptop up. I am also recommending PCS to my family and friends who definitely need help with their computers.

Details

Phone: (888) 727-5951

Address: 350 S 400 W Ste 100, Lindon, UT 84042

Website: http://www.pccaresupport.com

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