Spa Synergy

My experience was horrible, so I am going tot stick to the facts and let you decide whether you would do business with this company.



Facility: The spa is located in an older strip shopping center that is nearly vacant. The spa itself was very low budget. A pillowcase draped over a floor lamp was how the light level was controlled in the massage room. The toilet was filthy (I am sure you don't want details). The sheets on my massage bed were thin twin bed sheets and turned inside out. There was a faint stench on the pillowcase used on the head rest of the massage table. My view while face down on the massage table was a dirty, un-vacuumed floor with what seemed to be paint splotches. The sauna is a small home-sized unit that is tucked in a corner of an overcrowded room of dirty, old equipment used for pedicures and foot detoxes.



SERVICES: I asked for a 90-minute Combination Massage and a 50-minute salt scrub. I was in the room for a total of 1 hour and 14 minutes total, including changing time. She wanted to charge me full price for the service by stating that when you add a salt scrub to a massage she does the services concurrently. She resolved the issue by charging me for a 60-minute massage and regular price for salt scrub. In effect, I paid $150 for a 1-hour massage/salt-scrub combo.



Fifteen minutes into my massage she excused herself from the room to turn the chimes off the front door from people walking in/out. The phone rang several times during my massage and there was no one manning the front desk to answer.



When it was time to flip over she massaged one leg and then began the salt scrub, never completing the massage on the rest of my front side.



The massage oil was a bowl of lotion sitting on a table in the room that I used to store my personal effects. The hot stones were room temperature through the whole massage with the exception of the first time she pulled them out. She clanked, dropped and messed with the stones throughout the entire massage and it was a distraction.



Her Indian traditional head massage (upcharge) was about 45 seconds of using her thumbs to massage a 1 square inch section of the top of my head.



I currently have scratches and abrasions on my back from the salt scrub. I have since come home, showered and my husband put Neosporin on them.



MY OPINION: It was absolutely the worst massage I have ever had. I typically get 1-2 massages a month, so I have experience with many different styles and types of treatment. The place is disgusting, filthy and I am concerned about whether my sheets were ever washed from the previous client. I believe the "homemade" salt scrub was nothing more than Mortons Salt. She was inexperienced with the human muscular structure and unable to "fix" or properly work on my neck and shoulder tension. She was inconsistent in her massage efforts and when I left I felt as though I had been ripped off. In fact, I had. BEWARE!!!!