Bobby Beck's Lewisville Volkswagen

I recently was in an auto accident and after 2 weeks of being told my car was to be repaired, it was totaled out. Along with the rest of the nightmare of dealing with insurance etc. Heather Zebrosky-Reid was my angel sent to bring a silver lining to the fiasco. From the moment we began chatting over messages I felt at ease with her and had a sense of trust - which you do not typically come across when it comes to car salespeople. She worked with me and my husband, with all of our crazy questions, and never once did I feel that she was just telling me what I wanted to hear. Nor did she play the typical game, making me sit around and wait for hours to hear from whomever. She is extremely easy to talk to, down to earth and honest. My husband asked her a question, and instead of making up an answer, she admitted she'd never been asked that & didn't know - but she would find out. When it came down to the purchase it was seamless, and quick - we were in and out of the finance associates office within 10 minutes. Side note - super cool, all paperwork was digital, on a giant DocuPad computer tabletop! At the end he handed me a USB jump drive instead of a folder! Whether or not you're in the market, I recommend Heather & Lewisville VW! I won't go to anyone else. Thank you again Heather!

Everyone was very helpful and made the experience less stressful than in the past.

Awful customer service. Service department won't return phone calls even after contacting the general manager. It's a headache to deal with the entire dealership.

The entire purchasing of my new Passat was exceptional....all questions I had were answered immediately and the business of purchasing was the simplest, and fastest I have ever experienced.

Repeat buyer. Great salesmen!

We are from San Antonio and were visiting our grandkids in Flower Mound when we had car trouble. That is why we went to their agency. Very Happy.

All Staff is friendly and courteous! Great customer service.

Painless, outstanding experience.

Wow what a wonderful experience at Lewisville VW. Car is running better than ever. Tim Larsen is the best service advisor out there; yes, sir!!!! A+++

Eric Smith was Service Rep and did an excellent job as did the Service Dept Mgr.

I absolutely love Lewisville Volkswage. I truly feel like one of the family. Chris was such a pleasure to deal with and I was very impressed that Alan took the time to visit with me and was truly sincere in requesting I let him know if I needed anything. I feel very blessed that my path crossed with Chris and Alan and have been telling everyone what a great experience it was for me to buy my gorgeous, sexy, red CC!!!! Plus - I had FUN.

Mike did a great job taking care of me! Thanks!

Tim Larsen is an amazing service advisor. I can always count on him to provide excellent service.

This is my second lease with Lewisville and once again I am satisfied with decision to continue to do business with this particular dealership. Keep doing what you are doing :)

Professional team makes for a happy customer...

I was in and out with complete satisfaction. I was given a great loner car and it was completed quicker than originally planned! Great customer care and reasonable competitive rate

Clayton was very professional. Only issue I had was the panel was set to 33 mpg and not to mileage, but I did call back and was assisted. Also, Clayton saved me buying a new tire as Good year said I needed a left front one, and he had it checked and was all about saving me money and verifying tire was okay . Appreciate the caring nature of my service rep.

My laser technician was Kasie Rickels. Very personable and professional.

Mike Cook is my service consultant and he does a great job.

Lee is great! This is our second new VW from here and we won't go anywhere else thanks to all the staff at Lewisville VW.