Portrait Innovations

Well im a little disappointed with this particular location, i scheduled and appt for our family photos and at a place where they are suppose to develop pictures there on the site, we were instructed that they wld be developed in about 30min, we left got a bite to eat got back well after 30min and still no pictures, they were having problems with the machine, so still no pictures, i was supposed to get a call back if machine was to be up an fixed before closing time. I received no call back, and unfortunately they are closed on Monday, so still no pictures! With the type of money that we pay to have this paticular convenience i am disappointed that im still waiting on my photos that was supposed to be a surprise for my mom and 95yr old grand. Ha ha i got surprised all rite. What i went thru to get everyone together.

Overpacked similar to Picture People. We always make an appointment but never NEVER are we called at that time. We had an appt. for 6pm. There we were 5:45 waiting ready, primped, clean and collected.... we WAITED until 6:45pm to just be called back to the room, then we took about 30 pictures...fast and then had to wait about 10 minutes to go into the second room. Then we waited about 5 more minutes to view the pictures and let me tell you. They don't hire photographers only they hired sales "pushers". I was very upset with the wait and the fact we were there until 8:00pm waiting and then they tell us the printer was broken and we wouldn't be able to get our pictures until Tuesday...

Waited over 2 hours and no pictures, cranky tired daughters and spent $85 dollars. ONLY SO I CAN HAVE FAMILY PHOTOS!! UGH! Next time, I will just go to JCPenney like I did before! Thanks but no thanks!