Well-Being Concepts

A great place for a massage. I've been getting massages here for going on three years. The rooms are clean, comfortable and very relaxing. The thearapists are top notch too. You need to tell them exactly what you want (e.g. how much pressure, injured areas, ect.,). They have very reasonable multi paks for massage and their other services.

I was originally drawn in by a coupon for 2 60 Minute Massages for $89. My lower back had been bothering me all day and when she told me she was going to focus on my neck and shoulders, I immediately told her that I would much prefer her to concentrate on the part of my body that was giving me the most trouble, my lower back.

The massage began with her lightly massaging my neck and shoulders, and never went further than that. She never once asked if she was doing a good job or if I was in pain, etc. Eventually my lower back was, at that point, throbbing with pain because she and her equipment had placed my body in a position that was putting an enormous amount of stress on my lower back. Not to mention she was ignoring the one place I had asked her to focus on. Finally, I told her that it was hurting really bad. Ignoring the possibility that I might actually need more padding under my ankles to make sure my back was flat; she took away all the padding that I had under my ankles. She still continued to give me a light and almost "no tissue" massage, never massaging the ONE PART of my body that I had asked her to focus on and now had told her was bothering me significantly. She finished the massage having never once massaged my hurt back in an entire 50 minute session. When the massage was over and she wanted her money, she did ask if it was a good massage. I told her my back still really hurt. She blew off my response and placed the blame on the fact that I had not had a massage in a couple of months. She never once asked if there was something she could do better next time or even thought about all the other factors that could have led to my painful experience. Not only would I never want to waste my time or another dime on a second massage, I would suggest that anyone that has ever had more than one professional massage in their lifetime avoid this place. I have had many massages and this was by far the worst.