Touch of Class Dry Cleaners

This cleaner ruined a brand new pair of pants costing $129.00 and refused to honor the store policy regarding damaged clothing. They would not refund me any money for the damages to my husband’s wool pants. In fact, the employee wanted to tell me that the reason the 100% wool pants from Men’s Warehouse shrunk is because of the material..LOL, duh. The fact is that someone at the cleaners washed the pants, shrunk them, then pressed them, and tried to hand them off as if nothing was wrong...they won't admit that they ruined the pants. The Men's Warehouse manager took one look at the pants, held them up to the new ones on the rack comparing the new pants with the ruined pants. He said it was so obvious that those pants were washed and should not have been. In addition to not honoring their policy, the guy at the cleaners had the gall to raise his voice and scream at me.