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(503) 697-6253
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Map & Directions17770 Pilkington RdLake Oswego, OR 97035Write a Review

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JM
James M.

03/09/2014

Overall

Been to this restaurant many, many times. Owner is definately a character, and I can see how he could come off the wrong way but he is genuinely a nice guy...about the food, I recommend any of the Pho, its always been good, I myself have been obsessed with the curry noodle soup for a while now. The Spring Rolls are some of the best i've had, very large & fresh. My fiancee usually gets the Peanut Chicken, but i go either curry noodles soup or even the pad thai. Give it a try, & if you like Vietnamese food you'll like it.

carcajou

12/18/2009

Overall
TERRIBLE Service - pyscho waiter/owner

We found this restaurant with our GPS. It looked OK from the outside and when we got inside we were excited. The waiter whom we later found out was the owner led us to our table. He was quite talkative to our 5 year old daughter but we thought he was just being friendly. Things went downhill from here. After waiting about 10 minutes he finally came over to take our order. First he said "you want some appetizers" and I said "no." No big deal. I asked for some drinks and then he said "you going to eat Pho?". I said yes but when I ordered the first item, which wasn't pho, he looked very upset. I explained to him that I wanted Pho for me and my daughter but my wife wanted something else. At first I thought his reaction was a joke but the guy was dead serious. At this point we realized we may not come again. After 5 minutes he brought some Pho out. My daughter's order was wrong but what was more wrong was that he kept talking to her and ignoring me and my wife.... it was getting creepy. I asked again for our drinks and he mumbled something while he walked away apparently ignoring us. 5 minutes later there were no drinks, not even water. A new cusomter came in who new the guy by name... She had drinks within 1 minute. While he was yacking away with his preferred customer my wife went and talked to the other employee and asked her for drinks. She gave her some water and my wife had to carry it back herself. At this point we were not coming back again and I concluded that the guy was either dumb, lazy, ignorant or all of the above. I was wrong since I found out he is just crazy. So after we picked up our own water he brought over a bowl. He said "you wanted a bowl right?". We said "no" and that it was water we wanted. He had an attitude now and we were ready to leave. I said let's eat real quick and get out... no way were we leaving a tip... Things didn't go smoothly though. He was giving us a nasty look and after a few minutes he came over and said "what you upset about the water?" My wife said "yes about the water and upset about the service." He flipped out now and started yelling at us. He grabbed the bowls of food we had while we were eating and told us to get out. I was just dumbfounded now. I said "let's go." One the way out my wife talk to the other employee and asked to speak to the manger. She said he was the owner. He starting yelling quite a bit now and we got out pretty fast. While in the car I saw the guy throwing stuff around the restaurant at our table completely ignoring the other diners who were all staring at him...... Long story short, STAY AWAY FROM THIS RESTAURANT unless you like psychotic service from people short of a few marbles. The only person he was nice to was our daughter but that was a creepy sort of nice. This guy clearly had mental issues. This was the worst service I had seen in my whole life. I've seen some pretty bad service but I've never felt so compelled to go online and write a review (my first). Maybe you don't believe me or think I was a high maintenance customer but if you look around you'll see other reviews regarding the atrocious service from this restaurant from this guy....

Details

Phone: (503) 697-6253

Address: 17770 Pilkington Rd, Lake Oswego, OR 97035

More Info

Price Range
$
Neighborhoods
Rosewood, Lake Oswego, Bryant
Categories
Other Information

Cuisines: Family Style

Price Range : Below Average

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