Healthy Paws Animal Hospital

After several years at the same (local) vet, I decided I wanted to look elsewhere...hoping to find a place that will give our dog the essential treatment while keeping our cost reasonable.



Beginning with the phone call being answered superbly (friendly, knowledgeable, quick) I was pleased and impressed. I said I needed a "wellness visit with rabies shots" and was offered a couple of times on the available day, and we set the time. I called back 24 hrs later and asked about changing the time. No problem.



Arrived and saw a small sign next to a supply of leashes, "Please keep your pet leashed." Nice touch. Comfortable entry area and individual rooms.



Immediately saw the technician (Katie, I believe) who took down all the general info and asked quite a few questions about our dog's history, any concerns we had, etc. She handled them all professionally and quickly. She even advised *against* a couple of shots that weren't really necessary, given the details we provided...saving us some money.



Dr. Burgess came in and picked up where Katie left off, and clearly answered a few questions I had as she looked him over.



After blood was drawn I was told they should have the results by Monday (2-3 wkg days). To my surprise I got a phone call from Dr. Burgess Sunday afternoon with the results. Soon after that, an email arrived with the full details.



Monday I sent an email with a question about part of the report, and had an answer from Dr. Burgess within ten minutes!



We had our pet "chipped" several years ago, and received an update from Healthy Paws confirming it was still active. (I had received emails from the original company stating we needed to pay more to keep the chip "active.") This saved us more money.



While the drive was significantly more than our prior vet, I thought it was time/money well spent.



So my summary: efficient, friendly, inviting, thorough, cost-conscious, great follow-up. I plan to be back when we need to.

This clinic was a very positive experience for my pet. My 7 month old doberman puppy has a few minor reaccurring health issues that Dr. Burgess addressed with possible chances of food allergies. She also didn't start with the most aggressive treatment, she went with a simple save to clean up the ear infection. When Dr. Burgess first entered the room one of the first things she did was to get down on the floor with my dog and get greated in the face with a kiss. She was very thorough with her examination and also explained routine pet care in great detail. Costs are in line, or lower than most vet clinics in the area, and the pet care is great. Dr. Burgess even gave a personal follow up call.