Kelty Estate Bed & Breakfast

I purchased a Groupon for a two night stay and three hour limo tour at Kelty Estate in Lafayette, OR on 8/17/12. I made a reservation on their website on 8/17/12 to stay in the Strawberry Suite 1/25/13-1/27/13 for my husband's birthday. I received a phone call from Kelty Estates the week before Christmas (approx 12/20/13) advising me they sold my room to somebody else and I had two options: 1- Keep my dates of 1/25/13-1/27/13 but be put up at a different B&B (they could not give me the name of the "other B&B" nor information regarding what room I would be staying in); 2- Switch the dates of my reservation to any available date of my choice even beyond the expiration of the Groupon. From 12/24/12 through 1/4/13 we emailed back and forth several times finally deciding we would change our reservation to 7/12/13-7/14/13. I emailed them on 6/3/13 to confirm everything with our new reservation was still ok and and they emailed me back and advised they did not have my reservation. [Due to size limits I cannot post the entire email exchange here but check out my review on TripAdvisor if you would like to read it]. Since this was a Groupon I contacted Groupon directly and ended up receiving a full refund after they attempted to contact Kelty Estate to remedy the situation and Kelty did not respond. Thank you Groupon! Thank goodness we live locally in Portland and hadn't booked plane tickets, rental cars, time off work, etc to use this Groupon because Kelty Estate really dropped the ball. I currently have a pending Better Business Bureau complaint against Kelty Estate to which they have made no response as of 6/9/13.....