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Payton V.

07/03/2018

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Expertise
Facility
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Dr ancelet and his nurse will throw drugs at you, not check with your insurance, and never answer the phone or return your calls. Save yourself some money and headache and find a different Dr. I know I will.

truth859
Edited: 10/14/2016
Overall
There were time contacting the...

There were time contacting them by phone was a challenge, but steps were taken to improve communication with patient by implementing to email system. Never did I feel rushed when being examined. The entire staff was also kind and respectful.

AR
Alana R.

10/14/2016

Overall
Expertise
Facility
Professionalism

This is the absolute worst doctor's office I've ever been to in my 29 years. My last office visit, I waited in the exam room (not the waiting room), for over 3 hours waiting for the Dr. Ancelet to come in and see me. When he finally showed up, he spent about 5 minutes with me and most of his attention was on his phone texting. I even threw in a couple questions to see if he was listening and he was not; I got no response.

I've been on Lexapro for several years now and this doctor cut off my medication refills without any warning or notice. He wanted me to come in for lab work; lab work he didn't complete the first time he prescribed me Lexapro. Lexapro is a drug you do not mess with; you are NOT supposed to stop COLD TURKEY. This is a money hungry doctor that will require you to have an appointment, for no real reason - other than MONEY. These people are snakes. Requirements are one thing, but it took a week of me totally being cut off the medication before the PHARMACY (not the doctor's office) alerted me that I needed to make an appointment.

And if things couldn't get worse, all patient questions/issues/consult, go through Sheila, the RUDEST nurse you will ever meet in your life. Her voicemail states she will get back to you within 1 business day/24 hours. Well I called Monday morning, and it took her almost 3 days just for me to get a call back. No urgency or care whatsoever. After 2 days of phone tag, I finally speak with the infamous "Sheila". You can't get a word in with her. She wants to bark, not listen. She is so incredibly rude, degrading, and just a plain b****. When I asked if I could finally say something, she HUNG UP ON ME.

This practice, Dr. Ancelet, and nurse Sheila give every other person in medicine a bad reputation. When you hear of money hungry, sleazy, could care less for their patients, these are the people and examples of who they are referring to. These people do not care about you.

Unethical. Unprofessional. Careless

Details

Phone: (337) 232-1802

Address: 202 Westgate Rd, Lafayette, LA 70506

Website: http://www.scottfamilyphysicians.com

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