A Pooch Palace

I called to set up an appointment to have my husky bathed & deshedded. the woman I spoke to Jennifer was completely rude and not helpful what so ever. her tone was awful from the beginning & eventually I said I'm sorry I'm not sure what I did but I feel like you're being rude to me and she replied that I was being rude first and that's why shes bein rude.. but I was NEVER rude to her. I was extremely polite the whole phone call :(

I then told her I was going to take my business elsewhere because I refuse to be treated poorly and dont trust my animal to be with someone who acts that way towards me. she then hung up on me when I asked her for her name and to speak with a manager. so I called back & told her I needed her name and her manager. she then told me her name and said her manager is her father and that wouldn't get me far. & hung up on me again.

WOW!!!! I seriously cannot believe the way I was treated when trying to make an appointment. I planned on being a regular customer if my dog was groomed well. not now & I'll make sure everyone I know knows about my experience. because this type of behavior is totally unacceptable!!!

Great place did a great job on Cod we will go back Thank you!!
Kathy

They do a great job! They took their time with the dogs and made sure they were comfortable!!