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05/06/2012
Had my XD subcompact .40 duracoated pink! Its my favorite gun. Not only were they extremely nice and helpful to me, the price was right to. They helped me decide how to get it colored it came out wonderful and has lasted very nicely to. It was a little longer than expected but they did an exceptional job. Can't wait to bring my ar in.
05/06/2012
Had a gun duracoated there. looked great after it was finished and I was able to pick it up earlier then the date that they told me it would be done.
01/17/2012
Walked in to see if they had a part for my AR. Older man was sitting behind the counter barely acknowledged me but kind of motioned and grunted at me like speak. I asked for a part and he went on a rant that the other guy wasn't there due to a few unfortunate injuries overseas. Asked when he would be back and man rambled on saying he had no clue. Asked if I could leave my name and number because I live in Copperas Cove and he told me no. Turned around to walk out and he then told me to grab a card and call. Said I would order it online. So basically no customer service and was rude. Had a simple question and couldn't even get a response. Will never go back and wont recommend to anyone.
The owner of the business was hospitalized unexpectedly. The gentalman who was behind the counter is not a gunsmith. It is very easy to grab a card and call back when someone who can help is available. It is unfortunate you had a bad experiance. A phone call to the shop could have cleared up the thing.
08/31/2011
Top notch service! The place has gotten a couple of new guys who really know there stuff. Prices and turn around time are very good. Had an AR duracoated and a colt revolver repaired. They are better than expected. After talking with the guys up there, I found out the place is ran by a couple of former GI's that started from scratch a year ago. They give discounts to military and law enforcement too. Its tough starting up a business like that and you guys are headed for success, keep it up!
06/03/2011
Terrible service! I droped off a .22 cal. Remigton Feildmaster it had been in the family for over 30 years and had never had any work done on it. The sights were loose and had a couple of srews that needed to be broken. so i was lookin to get that fixed along with a general cleaning. The guy that I talked to when i dropped it off said that it would be done in a couple of weeks. It took them three and a half weeks to get it done. the day that i go in to pick it up they couldnt find the my gun then they said that it would be done by the end of the day. so i come back a lil while later and i couldnt even tell that it had been cleaned. it looked like they just sprayed it down with oil, carben was driping from the trigger well. anyways terrible service i would NEVER recommend them to ANYONE. The only reason I ranked them one star is because that id the minimum. Otherwise it would only be half a star.
Details
Address: 3412 E Rancier Ave, Killeen, TX 76543
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