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Nutro, blue buffalo, california natural, eukanuba, frontline, merrick, natural balance, nature's variety, orijen, solid gold, taste of the wild, wellness
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06/21/2011

Overall
Don't go here for fresh water ...

Don't go here for fresh water fish!!!! I've gone in this shop a few time for fresh water fish related items. Every time I've gone in there, there is quite a few dead fish in almost every tank. Today I saw one fish decayed so much, the other fish were eating it. I've asked several questions about the fish in different trips and gotten different answers every time. Despite this, I still bought a tetra because my five year old wanted it so bad and I couldn't break her heart. Within an hour of getting in the tank, it died. Took it back wouldn't give me a refund or new fish without testing my water. They claimed it was probably my fault. So, I brought the water in and it tested with everything being normal. They wanted me to still pay 50% of the cost to get a new fish or they would give me a 50% refund. It was only because of the hassle my husband gave them that they didn't make us pay the 50% to get a new fish. If this fish dies, I will not be going back!!!!!!

claimed iconBusiness Response08/23/2011

I (Scott) advice anyone whom speaks shame upon a business, especially one dealing with exotic fish, to first acknowledge the science within the structure which retains the water. The aquarium itself contains many indicators toward a species demise. I shall list the most common causes of death; poor water chemistry/parameters, incorrect habitat, diet, temperature/lighting, parasitic infections (Internal/external), proper portions of oxygen saturation, current/circulation, aquarium size, and if that size can manage the extra bio load. These all can be relevant with one another. I do not mean to sound rude, but if the Tetra was our fault, why did the fish thrive beforehand, all of our fish are within well established aquariums. When selecting a fish, always verify a healthy specimen, and be sure it does not have any noticeable signs of stress or strange variants within that specific species. Excepting a fish which has been caught, is excepting the quality of your purchase. I would be glad to discuss the possibilities of death, and I did not personally partake in this testing, but I assure you…we have very intelligent employees among our fish department. Also, if anyone views death in one of our aquariums, It’s because we have large shipments, and specific aquariums hold mass numbers of fish, which will lead to large ammonia spikes (Such as our feeder fish enclosure). We sell fish, therefore those spikes do not last long, and in the process we shall lose a small amount, this shall occur at any local fish shop, unless a shop contains enormous aquariums.

This listing has been claimed by a business representative.
marybevis

11/17/2010

Overall
Happy Babies

My dogs love to go to the Pampered Pet. And they agre great with the animals.

Details

Phone: (305) 294-3261

Address: 2508 N Roosevelt Blvd, Key West, FL 33040

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