Reliable Communications

I AM SADDEN BY THE FACT THAT THESE PEOPLE WERE DOWNRIGHT THIEVES. I WAS TOLD THAT MY ZTE PHONE WAS BROKEN AND THAT I NEEDED A NEW PHONE. I BELIEVED THEM! I WAS FROM ANOTHER STATE AND NEEDED TO TRAVEL WITH A PHONE. BUT: WHEN I RETURNED HOME AND TRIED TO CHARGE MY OLD PHONE WITH MY OWN CHARGER..IT WORKED JUST FINE. I CALLED THE MANAGER AND REPORTED THIS BUT HE WAS NOT AT ALL SYPATHETIC AND REFUSED TO GIVE MY FULL REFUND FOR HE NEW PHONE THAT I DIDN'T NEED