Lovett Dental

THE MOST HORRIBLE STAFF! Rude!
Lack of communication! I scheduled a cleaning that is supposed to be free on my insurance. (Also a crown came off and I needed it looked at.) I was told by receptionist lady to pay $75 for some irrigation cleaning. I declined the irrigation and said I just wanted a routine cleaning. The lady snort snickered, mumbled something, then checked to see if that could be done. Close to 45 min later I was called back. Dentist talked about my crown then told me it needed to be fixed. He said it was too late and to reschedule. He sent info to front while I wait for my cleaning. Found out, I have to have same expensive cleaning as the year before. They won't do the routine free cleaning. No one told me and I was clear about just routine before I went back to be seen. I had to walk to the front because they just left me sitting back there with no explanation of what was going on. The tone of the women at the desk was rude, especially when I asked why I wasnt told about the type of cleaning. Smirk on the lady's face as another lady said I declined. Could have saved myself the time had they told me they would not clean my teeth

This is the place to go if you want to get ripoff. The billing person is a crook. They con my wife into paying the full dental service when she has dental insurance that Lovett said they accepted when you first verify with them. After you get the dental service treatment; then they say insurance does not cover because the dentist is a specialist. All she got was a check up and cleaning in which all dental insurance cover between 80% to 100%. I am thinking of legal actions on this dental office. I called the dental insurance myself and confirm that Lovett should have cover the check up and cleaning at 100%. Good luck to anyone going to this place, they will rip you off.

Very friendly & attentive staff. I enjoy each visit to Lovett Dental as they provide quality dental service to my entire family.

BAD DENTEST ALERT. Lovett Dental right by Katy Mills Mall- after waiting for 2 hours (my son and I) we got a cleaning with x rays. When we were leaving they said we need to make another appointment to fix all our cavities and handed me a quote for $906.00 ($260.00 I was to pay and $646.00 the insurance was to pay). May sons quote was about the same. I ask how many cavities I had and she said 5, since I have not had 5 cavities in my whole life I wanted a second opinion and requested my digital copy of x-rays emailed to me but the only thing they could give me was a piece of paper with my X-rays on it (I could tell this was going to be useless to the other dentist). Any way I had my second opinion yesterday and after redoing all the x-rays I found out I do not have any cavities. Do not go to this place unless you want to be drilled on for no reason.

Super nice staff, very professional, thorough and fast! I would reccomend them to anyone!