Vac Shack West

Worst repair service I've ever experienced. Did not honor fulfillment promise made at time of my purchase. Told me he did not want my business in the future because I had questions. He said he was "offended"with my questions about the vacuum or the service. He need not worry, the internet is alive and well and fortunately even though I live in a small town, I have choices as where I take my vacuum for service. his prices are way too high anyway.