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        (410) 983-3483Visit WebsiteMap & Directions3707 Norrisville RdJarrettsville, MD 21084Write a Review

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        General Info
        Keene Dodge is a five-star dealership that offers an inventory of new and pre-owned vehicles from Dodge. The dealership also offers an inventory of Dodge models that includes the Viper, Magnum, Caravan, Charger, Dakota, Neon and Durango models. Keene Dodge additionally offers a variety of pre-owned vehicles from various makes, such as Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Pontiac and Subaru. Its technicians are certified and provide several automobile maintenance programs. It operates a parts department that stocks a large inventory of parts and accessories. In addition, it operates a service department that provides a range of services, such as oil and filter changes, cooling system and fall maintenance services, wheel balancing and tire rotations. Keene Dodge is located in Jarrettsville, Md.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (410) 557-7283

        Phone: (410) 557-6148

        Phone: (410) 557-8002

        Phone: (410) 557-7127

        Fax: (410) 557-6763

        TollFree: (833) 329-1261

        Payment method
        discover, master card, visa, all major credit cards
        Other Links

        http://www.keenedodge.com

        https://www.keenedodge.net

        http://www.keenedodge.net

        Categories
        New Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, New Truck Dealers, Truck Service & Repair, Used Car Dealers

        Reviews

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        SS
        Steve S.

        07/30/2014

        Overall

        Bought a beautiful 2005 Ford Explorer from this dealer. 10 Days after buying it intake manifold gasket goes bad. It then spent 3 weeks going back a forth about getting it fixed. This truck was sold with warranty. I specifcally asked Derrick Brown if we had problems how would this get dealt with, and I was told you would take it to your local dealer and once they got the diagnosis it would get fixed. I finally get this dealer to step up and pay to get my truck delt with and pick it up. I don’t even make it home check engine light comes on. I take it back to the Local Ford dealer and I am told the following day I need new catalytic converters from were the manifold dumped eveyrthing into the exhaust. So by this time the truck has spent more time in the shop than with me. KEENE DODGE tells Ford there is nothing else we can do and wash there hands of the Explorer that is still covered under there warranty. They didn’t even have the decency to call and discuss this with us. We asked if we could bring the Explorer back due to all the problems we have had with it and there lack of concern with getting it fixed in a timely matter. We were told no that is not an option, we would need to trade it back in and buy something else from them. So I have Used truck I havent made a payment on that I have to try and figure out how to get fixed. I even offered to split the cost of getting this delt with. NO, is there response. This cost was 1500.00 out of my pocket to get the explorer back on the road.

        This has been the worst experience we have had buying a vehicle from a so called reputable dealer I highly recommend CARMAX to any one looking to buy used, They stand behind what they sell…





        I BEG ANY ONE THINKING OF BUYING USED FROM THIS DEALER DON’T…

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        Details

        Phone: (410) 983-3483

        Address: 3707 Norrisville Rd, Jarrettsville, MD 21084

        Website: http://www.keenedodge.com

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