Century 21 Champion Real Estate

They will not work with you at all if you are going through some rough times. Nor do they take care of the property you are renting.. take heed ppl stay away.

Michael Matthews is the only reason Century 21 should get anything other then a zero star rating. He is vary knowledgeable when it comes to customer service, repairs that are reqired by law to be made, and repairs that should be repaired due to principal (customer servive). There were issues such as the upstairs bedrooms not being properly cooled/heated and plumbing issues that were not evident until after my lease was signed and I had water and electronic returned to the property in question. Deara Cook should be avoided at all cost when dealing with property management. She will speak her opion as if it is law.If your not familiar with North Carolina laws/ Onslow county's minimal reeqirements, you will leave their office without them tending to what they are required to resolve. Nor will you make a written request. DARA COOK will make you believe that it is not a requirement, and converse with you as if your an idiot who is wasting her precious time. Dara cook is extremely sarcastic and will cut you off in mid-sentance. This rental agency should be held accountable for their temper and lack of service. Go threw antother agency!!!!

We are a military family getting ready to move to another state. We gave more than the requested 30 days notice. The rent has never been paid late. I was informed today while paying the rent that they may enter my home at any time without any notice what so ever. They said that they did not under any circumstances have to inform me that they were bringing people to my home to show the property. So basically if I'm in the shower they can just walk right in, unannounced and I just have to deal with it. That is crap. So I pay rent every month to live in a place where I have no rights and no privacy. They apparently have more rights than the police in the country when it comes to entering my home. They have to have a warrant to enter. If they don't and they knock on your door by law you do not have to let them in. It amazes me that Century 21 Champion has rights no one else has. They are rude when they deal with you about anything. Oh the are nice before you sign that lease but after that, they don't want to be bothered with you. So just a warning to any one out there moving to Jacksonville NC don't rent or buy from this realtor company. There are a ton of them in town. Find another one unless you want strangers walking in on you in the shower.

An absolutely HORRIBLE group to work with!! I am appalled at the way Century 21 Champion takes advantage of young military couples. They should be ashamed of the way they lie to and trick young, inexperienced people- all for the sake of them making money. They do not care about taking care of the renter’s/buyer’s needs- all Century 21 Champion wants to do is lock you into a contract. Forget about them taking care of any repairs or problems you may have. And you will not receive any of your security deposit back after renting, either. No matter how good of a tenant you are.

Not only are their services terrible, the employees are extremely rude and unhelpful. Especially DARA COOK - the rudest, laziest excuse for a "property manager" I've ever met - she shouldn't be allowed to work with people! And the secretary at the front desk is almost as bad.

I'm VERY sorry I wasted time and trust in this group. They should be shut down.

Military families be warned. Do not work with Century 21 Champion Real Estate.

I bought my house through Century 21 in 2007. It was an absolute amazing process couldn't ask for better first home buying experience. Then in 2009 I started renting my house out with Century 21 based on the rapport that was built in 2007. However I was matched with DARA COOK a property manager. The first year she did well then quickly put my concerns and my property on the back burner of everything. Trying to rip my off anyway she could what felt like to make money for her friends when repairs arose. I have AHS home warranty and I instructed them to use it instead of calling just anyone to do my repairs. Needless to say she tried her best to avoid using them. I had to call AHS and give her permission to call in on my behalf to make claims when repairs needed to be taken care of. However numerous times DARA and her assistants would call me and tell me that so and so had already fixed the issue without using my home warranty that I had instructed them to use. Then she began lying about not being able to call them or get a hold of AHS so she had to use one of her hand picked minions to do the repair. I began researching when she called or attempted to make a claim on my behalf. Amazingly AHS logs everything whether it is a phone call or and internet claim attempt or just a simple contact from someone on that account. After providing this information to DARA she instructed me that she must have used the old account number. So I went back and check my old account number the exact same way and nothing... no call and not internet contact from DARA COOK. However she was able to contact her repair buddies and get them to come out and charge me their crazy prices for the repair. So I called her back and informed her that neither account was used. She said we she don't know what happened b/c she did call and they were wrong. Good try DARA but epic failure to take responsibility for you wrong doings. Then when I decided to remove my house in December of 2013 I received my final inspection and promised all the issues would be fixed immediately. It is now February 18, 2013 not one thing has been replaced or fixed however conveniently I found out today her repair GURU was paid in December for fixing/replacing the issues in my home. So I went in yesterday and asked to speak with someone besides DARA and whom do they give me the pleasure of speaking with... good ole DARA COOK. She for whatever reason couldn't understand why I was so upset. Maybe just maybe it was because you absolutely take no pride in your job and other peoples property. You try to help out your repair minions by giving them work while screwing over your property owner. She didn't know what needed to be fixed or replaced and being the property manager whether you do the job yourself or have your assistance do it you should keep track of what is done and not done. I am not saying you have to remember everything but have it readily accessible via hard copies, soft copies, or somehting. Basically do your freaking job and quit blaming everyone and everything else for you slacking work ethic.



I wouldn't recommend DARA COOK to anyone as a property manager she is a crook and habitual manipulator. She cares nothing about you or your property. All she cares about is her and her repair buddies bank account. Being this is the first review I have ever written on anyone or anything I will make it my goal to find every website I can review for DARA COOK and ensure no one else is screwed around like I have been.