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Reviews
11/23/2016
We hired DDR from the site "Thumbtack" - we were anxious to find a company to assist us after Hurricane Matthew in October. DDR was the only respondent to our request that emailed a "personal" or "not canned" sounding message: "We are in the area and I can come by now if you want". I called as soon as I could and they met us within 2 hours of our search. We were impressed with their professionalism, personalities and honesty about what needed to be done. We solicited three quotes for the necessary work. While all 3 were within the same ballpark, DDR offered the best bid - and their bid included some work that the others did not. DDR stayed in constant contact with us throughout the water remediation and subsequent restoration. We highly recommend DDR for water remediation and restoration. Top Ten Reasons Why (not necessarily in the order of importance):
1. They return calls in a timely manner
2. They are professional
3. Their work is EXCEPTIONAL
4. They kept the house as clean as possible during the entire process.
5. They completed both projects (water remediation and restoration) within the time frame specified.
6. Garbage generated from the project was stacked neatly at the curb.
7. All workers have pleasant personalities and senses of humor.
8. They are local to the St. Augustine, FL area.
9. They arrived at or before the time specified the day before.
10. They had the best bid.
THANK YOU DDR for getting us through the storm!
06/21/2016
DDR Restoration went to my house to do a water damage,and they did an incredible job. I would recommend DDR Restoration to everyone. They work at a fast pace and they did it correctly. They work really hard to make me happy.
Details
Phone: (904) 333-9374
Address: 5001 Phillips Hwy, Jacksonville, FL 32207
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