Winsted Apartments

A formal walk-through of our apartment was never done, even though they gave us a letter 2 weeks before move out, stating to leave our dead bolt unlocked and that they would be doing a preliminary walk-through.

There were 2 tiny bends in a blind, and they charged $150 to replace all three complete window blinds! Also, there was a piece of paper sticker stuck to the bathroom counter, and they claimed the surfacing was removed, and then proceeded to replace ALL the counter tops (including the kitchen) so they would match, and charged us $170!

There was one small stain on the carpet which they claim is "pet damage/urine", and we NEVER had a pet in the apartment.

When calling to sort this out, there was no sympathy or reasoning with them.



The main pool and hot tub is nice, but is rarely clean, and the hot tub is either boiling hot or freezing cold. Maintenance is inconsistent with fixing problems.



The garage and fireplace give the apartments themselves a nice "condo" feel, but the way they handled our move out completely ruined the experience!