Merchant Services

Great job and courteous service by telephone representative regarding cancellation of services following the Louisiana Flood of 2016.

Courtney was very attentive; clarified my issues and thoroughly researched the matter and provided a status and resolution in a timely manner.

Customer service has so greatly improved compared to 10 years ago. Reps are friend, knowledgeable & completely understood my concerns when a recent called.

Service agent was great. She was helpful and very supportive with a fellow who hates computers. .

Ivan R. was very great, helpful, fast and proficient with assisting me with my needs. It was a one-call stop and that made me very happy!!! 10+ rating.

Your rep was very helpful when I spoke with her earlier this week. I was calling to confirm that our account had been cancelled as we have engaged the services of a different company.

I would highly recommend this merchant service. Very professional, informative and prompt responses. I expected to be frustrated as I am with my other accounts when I call their customer service. I was pleasantly surprised at how efficient they are. Two thumbs up! Thank You.

Ivan was very helpful and took his time to answer all questions I had. He was also very courteous and friendly and solved my problem in one phone call.

Our questions were answered very well. We are happy and feel very good about the service. .

Luis was very helpful and patient with me to make sure that the job got done and our terminal was working!

I recieved Help with a duplicate charge for a customer that needed to be refunded within 24 hours. Mark the represenative was excellent for accomplishing this as fast as possible.

Merchant Services was quick and efficient and helped me get the customer out the door in a timely fashion! Thanks!

Aloha, JeTaun was excellent. She explained what i needed explained, called back as she said she was going to and got me what i needed to try and understand my statement.

Great customer service if you have a question or a problem. Gateway was easy to use. .

Found an error in the way we've been billed the last 2 months. Took care of the matter immediately and credit being issued. Very pleasant experience and the lady who assisted me was excellent.

I received the information I needed in a short amount of time. I didn't even have to sit on hold for more than a minute.

The representative was very helpful with the information that I needed. He was very polite and professional.

After many phone calls in a web of confusion, Courtney was able and willing to help me. She understood the issue and was very clear how she was going to resolve it.

I needed to stop a reoccurring payment and did so with your support. Thanks. .

Great service, very helpful and patient. . .