TLC Pool and Spa Services

Terrible service over years. Owners will nickle and dime you, while their crews perform shoddy service and take no responsibility for lost and broken pieces during services.

One closure, the crew drained the pool so far down that another contractor told me we were lucky the pool hadn't collapsed. The 2 checks over the winter, which is part of the service contract, were never performed so the issue wasn't even identified until the pool opening.

Most recently, we engaged them to open the pool. The water was too low, so the crew left. The company said they couldn't send someone out until much later in the season, and charged us for the visit. Mind you, we asked multiple times if we should fill the pool, and they told us it would be fine since it had been a rainy season and we had a porous cover. Last straw.

The company doesn't have a lot of competition, so receives business by default. I believe if a decent company moved into the area, this company would fold in a season or two. But they don't have any competition and thus incentive to change. Save yourself the time and heartache and just learn to maintain your pool. It isn't that hard, especially given what these folks charge for minimal services.

They are always able to help me get my pool water looking good.