Cta Audio

Went to have a head unit installed in my truck. Was told it would be a 2 hour job. HUGE mistake coming here. When I left my microphone still didn’t work or my HDMI input which was one of the main features I bought it for. After waiting over 4 hours for the installation. Didn’t even bother to install my USB port under the dash where there was already a spot for it. Asked where it was. Was told in my glovebox like I can actually use it there 🙄. Brought it back. Was told the microphone was fixed and that they couldn’t figure out what was wrong with the HDMI. I bought a brand new cable for the installation so I knew that couldn’t be the issue. 3 hours that time. Left and microphone still wasn’t working and still no HDMI. Went back once more for another two hours. Still nothing fixed. Over $300 for the “installation” and still not working correctly. Finally took it to another audio shop. Cost me another $280 to fix the installation they supposedly did. Microphone wasn’t working because after 3 trips it still wasn’t even plugged in. Best part was the HDMI wasn’t working because it was a tight fit and instead of telling me I needed a different cord he cut and shaved it down and bent it up to try and shove it in there anyway. Bare wire showing where he ruined a brand new cord out of the box and was steadily telling me he didn’t know why the HDMI didn’t work. Guy who fixed it said he’s been doing car audio for 30 years and has never seen anything like that. Installer changed the HDMI cord and plugged my microphone in and now everything works. Absolutely couldn’t have done a more half ass unprofessional job if they tried. They might be able to install a hitch or something simple but to call themselves a car audio shop is a joke. Wouldn’t recommend this place to my worst enemy. Cost me almost $300 to fix an over $300 “installation” 🤬