Iozzo's Garden of Italy

We love this place. Especially the outside patio. And we also love half price wine days!

My husband and I came for dinner and had a fantastic experience. The food is wonderful and the meatballs are some of the best I have had anywhere around. The staff was friendly and service was too. We plan to go back again.

This place came highly recommended by a dear friend of mine. However, after the experience I had with their staff handling with the situation on the phone with me was not very pleasant.



You see, I am a deaf customer and I was trying to call them to make a reservation for a special occasion, they gave me hard time because I use relay service which meant they assumed that I was a telemarketer or someone is calling to annoy them. That is not the case, I cannot call them directly due to my deafness so I use this service to interpret for me when I make calls to various places. They hung up on me multiple times after myself attempting to explain to them that I was a customer interested in reserving a private room for a special occasion.



What was appalling is that they threatened to call the police! What happened to sensitivity, understanding and tolerance of customers who are deaf or other kind of disabilities? After all we are paying them, right? Apparently they did not want my business and chose to be extremely rude and disrespectful to me.



I had sent them an message previously, to inquire about reservations because I could not get through to them earlier due to the continued ringing.



But after what I was treated by their staff, I decided to take my business somewhere else. They do not deserve my business for their insensitivity, rudeness and just plain horrible to me.



FYI for Iozzo's staff: I am not a criminal nor I was threatening toward you on the phone. If you wanted to learn all about relay services- http://electronics.howstuffworks.com/hearing-impaired-telephones3.htm for the future deaf customers that has to deal with you rude people.

I went to Iozzos's on a lunch date... and I must say I really enjoyed it, the food that is... The atmostphere is quaint and I believe the food is authentic Italy. Would I recommend to others...OOH YESS! But if you want privacy not a good place to be ...