Saved to Favorites

(816) 799-1312Visit Website
Business LocationIndependence, MO 64052
Write a Review

More Info

we pay top dollar for junk cars

General Info
we are a local family owned tow service we pride are selfs on good service
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

MobilePhone: (816) 606-5287

Services/Products
towing tire changes jump starts lock outs accidents
Payment method
discover, visa, mastercard, all major credit cards
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JR
Joe R.

03/23/2019

Overall
Expertise
Professionalism

This tow service has the most disrespectful people working for it. He parked where no one could park. I asked him to pull forward so I could park and he just argued with me about it and refused to pull forward. I started calling the number on the truck to report him and it was either the owner or supervisor I was dealing with because he refused to answer the phone regardless how many calls I made. I waited patiently for him to move the truck and then he came over and said "I'm done Princess" got in his truck. I went to his truck and asked if that is the way he does business to make sure he gets customers and he basically acted in a threatening manner and told me to get off his truck, all the while refusing to address his attitude and how he spoke with me. Very unprofessional and rude. Please stay far away as possible from this company.

JS
John S.

09/22/2018

Overall
Expertise
Professionalism
Promptness

Very disrespectful.has a bad attitude that needs to be adjusted . would never recomend them to any one.will tell every one I know to call some one else.

CO
Chris O.

02/23/2018

Overall
Expertise
Professionalism
Promptness

Honestly these guys show up on time and always get the job done 110%. I will always call hook n book for the personal hometown service they have to offer.

SS
Scott S.

08/02/2017

Overall
Expertise
Professionalism
Promptness

Only tow company i use. Couldnt ask for a better tow company and i have used a few in kc. I use them a couple times a month. They pick up customers and my vehicles. Never once had a problem.

MB
Marianne B.

03/25/2017

Overall
Expertise
Professionalism
Promptness

Have heard about them from the Independence Community Awareness group. Called last night and spoke with Danny and asked for a tow when my van decided it didn't want to start :( . Faster than insurance would have came. Tow guys name I believe was James. He was super nice. Definitely recommend.

DD
Dawn D.

11/23/2016

Overall
Professionalism

Jump Start needed, arrived around when he said they would, polite, very nice, reasonable, easy pay, would use again.

AH
Ashley H.

09/12/2016

Overall
Expertise
Professionalism
Promptness

He has towed me multiple times and is always on time and went out of his way to make sure I got the help I needed!! Thank you!

NW
Nicole W.

04/28/2015

Overall

Very nice man who towed our car!! They were fast cheap and friendly!!! THANK YOU!!!

Details

Phone: (816) 799-1312

Address: Independence, MO 64052

Website: http://www.hooknbooktowing.com