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Innovative Automotive

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OPEN NOW
Today: 6:18 pm - 12:00 am
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(817) 605-8001CallVisit WebsiteVisit WebsiteMap & DirectionsDirections412 Grapevine HwyHurst, TX 76054Write a ReviewWrite Review

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (817) 605-8002

Neighborhoods
Woodbriar Estates West, Southwest Colleyville
Category
Other Information

Parking: Lot

Wheelchair Accessible: Yes

Reviews

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madtexan

08/10/2012

Overall
i took my 1986 ford bronco 2 a...

i took my 1986 ford bronco 2 and thay fix that sucker right up and didnot charge me a arm and a leg. i got great and FAST servace. thay got the tools thay got the knowhow.

janetmdenton

06/14/2011

Overall
New owner at Innovative Automotive in Hurst Texas

Wow. Great service, fair prices and right in my neighborhood! No need to be fearful of unnecessary charges or work. Everything was explained in understandable terms and all questions answered before committing to repairs.  The new owner, Joe John, runs a great shop, hires passionate technicians, and is a pleasure to deal with.

bc9339

12/02/2010

Overall
No Accountability - I DON'T RECOMMEND THEM.

The prices were reasonable but they do hold themselves accountable to any damages to vehicle under their care. My vehicle was there from 7am to 2:30p. When I picked my vehicle there was long 1/2" wide scratch from rear door to tail light. The manager said that they are not responsible and invited me to go to the bays to see what could have scratched the truck..Their story did not add up. They said that my vehicle has been in the bay all day and the only time it left is when they did a test drive. The technician who did the work said that he would have noticed the scratch as big as it is. He said that he parked the car and the car next to me has been there for a while. Besides the car besides me is too short to make the scratch. If my vehicle was in the bay all day, the tech said that the scratch wasn't there when he was working on it and the car parked besides me has been there all day where else can the scratch from? It came somewhere in the bay or in their care. I just found out that a friend of mine also had problems with Innovation Automotive. I wish I knew this before I let them work on my vehicle. I will not recommend anyone to send their vehicle to Innovation Automotive.

rpm0003

05/18/2010

Overall
buyer beware..

Took my Jeep in here because it was stalling occasionally. After they looked at it, they suggested the manifold needed to be replaced, as well as 02 sensor, and spark plugs, among many other things. They quoted me at about $1500. Since that's almost worth more than the car itself, I started looking at used cars. LUCKILY my car broke down about a month later and I took it into another shop that was closer. They fixed it for $200. All it needed was a standard tuneup (spark plugs and cap). I haven't had the problem since, and it's been over a month. Thanks innovative! Will not be taking my car here again..

brandon23

01/14/2008

Overall
Customer Service isn't dead after all.

My girlfriend took her vehicle to Innovative Automotive and was treated with a level of service beyond my expectations. I was shocked to hear what she was charged. Normally a woman gets ripped off at the mechanic. Not the case here. This place has changed my view of going to the mechanic.

Details

Phone: (817) 605-8001

Address: 412 Grapevine Hwy, Hurst, TX 76054

Website: http://www.innovativeautodfw.com

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