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Fax: (517) 540-9501

TollFree: (800) 266-2278

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CF
C F.

07/07/2018

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Erine was extremely unprofessional. We arrived for a consultation after specific instructions on the phone to be shown modulad home models and information about the community. He proceeded to show us to a sitting area where there was no information available. No pamphlets or pictures to show. He simply sat us down and started asking about our job history. We explained that one of our tenants was sick for a period of time so he wasn't employed for 2 months. He laughed at us and berated us telling us that he didn't think that we were qualified. Yet he wasn't the finance person who was even qualified to tell us that. He also started making comments like "oh so you didn't like your job?" It's none if his business the reasons why we had to leave a job. Things happen. People get better opportunities or relocate. I could not believe how rude and unprofessional he was being towards us. We even tried to get him to show us a modular home to get a better idea and explained that 1200 square feet wasn't enough for us. How would he know what would be right for us? That's so ridiculous. Then we asked him if he simply didn't want to show us and he explained since it would be 6 months before we were "more serious" about purchase that it didn't make sense. The whole point we came to get information is because we were very serious and people look into purchasing homes long before 6 months before their leases are up. Ernie needs to be terminated from his position. I pray no one else has to go through the discrimination and unprofessional behavior that we had to endure from this man. I refuse to believe that he didn't discriminate against myself and my family. Our financial status isn't great but it is definitely not the worst. I don't understand how people can actually physically laugh at people and withhold information just because you feel like we aren't a good fit. It's not his job to decide that. It's the banks job to tell us weather or not we qualify to live in your community.

Details

Phone: (517) 540-9500

Address: 1011 River Line Dr, Howell, MI 48843

Website: http://burkhartridge.com/contact.htm

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