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        General Info
        Casual sophistication with modern appeal is what you’ll find at The Royal Sonesta Houston, one of the few AAA Four Diamond rated hotels in Houston. From a laid-back atmosphere, ample amenities and fine dining to a location within walking distance to the Houston Galleria mall and Uptown neighborhood, our hotel is the perfect place to work, gather, rest or retreat. Settle into one of the 485 beautifully appointed guest rooms and suites, sip at Axis Lounge, or eat at ARA restaurant, TableOne chef's table, or Launch for meals on the go. Host a meeting, throw a gala or say “I do” in our 50,000 flexible square feet of event space, one of the finest for hotels in Houston, TX.
        Email
        Extra Phones

        Fax: (713) 961-3327

        Brands
        RS
        Neighborhoods
        Uptown-Galleria, Westside, Great Uptown
        Other Link

        website

        Categories
        Resorts, Hotels, Lodging
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        ddherron

        04/10/2013

        Overall
        Horrible experience!!!!!

        I wish i could rate it zero stars but one is the lowest. I usually only stay at Marriott locations but my friends paid for a weekend at this hotel for my birthday. Needless to say a few of my birthday gifts(cash) came up missing after house keeping was in the room. Now, after calling a hundred times over the course of a month before I could even get someone to answer or to call me back after repeated messages. they told me although they showed housekeeping or some hotel employee was the only ones to access the room between the hours we were out snd it was missing, they "are sure no one of their employees would steal anything". They told me there was nothing they would do because they are privately owned and can handle it however they choose, which was doing nothing. RUINED my birthday but now I know which hotel brands to trust and not to. Especially since they seemed unequipped to handle anything more than a check in and a check out.

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        Details

        Phone: (713) 627-7600

        Address: 2222 W Loop S, Houston, TX 77027

        Website: website

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