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tu49wa69na16

05/04/2009

Overall
POOR CUSTOMER SERVICE

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

Details

Phone: (281) 449-5254

Address: 5010 Aldine Mail Route Rd, Houston, TX 77039

Website: https://locations.kfc.com/tx/houston/5010-aldine-mail-rd

More Info

General Info
Visit your local KFC at 5010 Aldine Mail Rd for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long. Call us at (281) 449-5254 for some freshly prepared delicious, complete family meals at affordable prices.
Services/Products
Carry Out Delivery Drive-Thru No-Contact Delivery
Brands
KFC
Payment method
cash, amex, master card, visa, discover
Price Range
$
Categories
Other Information

Wi-Fi: Free

Cuisines: Chicken, Fast Food

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