Best Buy

Not reliable

Bad customer service

No warranty

No respect for old customers

Cannot be trusted

Best Buy is now no better that Circuit City was. I went to thier store tonight on 1960 with 2K in my pocket expecting to buy a home theatre but could not get any one to wait on me so I guess I will go to Fry's and spend my good money

I called to speak to a manager about a service need. Customer service put me on hold for 15+ minutes with no response. When I called back, they told me the person I needed to speak to was not there today. When I asked the name of that person, they didn't know! I was put on hold again to find out who I should ask for. That took another 10 minutes and they still wouldn't give me a name. So tomorrow I get to call back and do this again, in search of the employee with no name who supposedly will be in the store tomorrow.



Give me a break!

Went here asking for a wii. Manager was condescending. Lost my business

Well my wife wanted some new CD's and wanted to go to Best Buy to search for them. I was reluctant to go to this Best Buy because of the poor customer service I had received in the past and the difficulty of getting in and out of this location. Well I was pleasantly surprises at the helfulness of the employees. Wow want a turn around. I was asked serveral times did I need assistance or did I find what I was looking for. Not only did we find the musice but we ended up purchasing some early christmas gifts. If this location could add a traffic cop to assist with getting in and out of this location, it would make the shopping experiece a whole lot better.