Ben Taub Hospital

THE WORST EMERGENCY ROOM EVER!!! THEY MAKE YOU WAIT 10-15 HRS AND THE PERSON YOU BRING WITH YOU CAN'T STAY WITH YOU DURING YOUR LONG WAIT! THEY ARE VERY RUDE I WILL NEVER COME BACK HERE AGAIN I DON'T CARE WHAT TYPE OF EMERGENCY IT MIGHT BE! I WILL NEVER RECOMMEND THIS PLACE TO ANYONE UNDER ANY CIRCUMSTANCE.. PLUS ITS FULL OF HOMELESS AND CRAZY PEOPLE. SMH

Bentaub and jbl are the worst hospital in houston,,, i will never going to come back!!! 15 hrs of waiting in ER thats crazy!!! And the staff have a very bad attitude.... Please if u have a insurance please.... PLEASE DONT GO TO THESE TWO HOSPITAL ALMOST NEED TO DIE SO THEY CAN HELP YOU!!!!

My husband and I came here because we were recommended they said he'll get the best care, we've been here for twelve hrs and he still hasn't been seen, the nurses are rude when u tell them about their attitude they wanna call for security. Not only that the security is rude they had a guy sitting in a wheelchair asleep she comes and wake him and ask him why is he still he told her the reason then she proceeded to argue with the man even though she was in the wrong. This place is horrible I will never come back here.

my mother in law came at 10:40pm friday and it 7:16pm Saturday and they can't find the obgyn wtf i would not go to this hospital ever

This Tuesday will make 8 wks that my husband has been in this Hospital!! He was shot in an attempted Car Jacking & if not for the Wonderful Dr's & Nurse's there we'd of probably lost him!! They have a great bed side manor, always friendly, caring and for those of us without a lot of money I'M SO THANKFUL THEY ARE THERE!! OUR FAMILY & I LOVE THEM ALL!!!!!

I want to start off by saying this Hospital saved my Husbands life. For people with no insurance this place has amazing doctors that go here to teach students. So everything is double checked.



Now, there are all walks of life that come in. Homeless, recently uninsured, immigrants, mentally ill , tired and worn out by life patients. The nurses and staff go through a lot. being that most people are not aware that this is not your typical Hospital. There are loooong waits, Cranky people talking smack in the ER waiting room. Some ,don't realize that only the most life threatening cases go through the ER doors to see a doctor first. but its better than having a $18000 bill in collections since you have no way to pay. The Emergency room is for REAL emergencies! so if you have a tummy ache or something not so serious save it for San Jose Clinic. Outside of the Emergency waiting area. I feel is better. Once you get the gold card the hardest part is getting the first appointment, but once you get that first appointment its pretty much like any other hospital. Most of all the clinics I have been to have been to are clean and sometimes people assume the staff is being rude. but they are just super busy and mean well. They have a lot on their plate more than we can imagine. My husband had a tooth infection that spread to his brain, unable to speak and about to die, they had to remove this growth from his brain, it was 125,000 dollar surgery. we paid nothing. The staff was professional and kind. Many doctors were amazed at his recovery and his room was always filled with Interested residents. So be kind to Ben Taub and the staff there. they are doing the best they can with the amount of people that they see. Thank you Ben Taub!

I went through the er to be seen. After waiting 12hrs the only thing had been done was vitals.. after being place in a rm for 2hrs wit no doctor I proceeded to step in hallway to ask y no doctor in so long. As the nurse tried to explain another nurse step in by saying,,,uhhh do u just wanna sign papers to release ur self without being seen. I was so stunned of her nasty damina. Instead of stepping in to help the situation she mad it worse. Bcuz my frustrating was built up naturally she got a negative response frm me which was. B....... I wasn't talkn to u. Bcuz.she approach me negatively she got that reaction. Then I look up its 6 police there to escort me out for cursing. I thought she dis that bcuz she felt threaten by me. But that couldn't be 2 hrs later im waiting on my ride an the same nurse sit at table wit me an she smoked while playing Bejeweled on her phone outside at like 2am. They treat people horrible. It a trama hospital good for that only. Customer service poor as it gets. They also misdiagnosed my daughter with ear infection but motherly instincts said take her Texas children while only being there 20mins her lungs collapse. Thank god I didn't take her home

The Doctors, nurses, & staff at Ben Taub have saved my wife's life on more than one occasion. She initially had brain surgery in 2007 with a condition that has less than a 5% survival rate. This hospital has a reputation for being one of the best, if not the best trauma units available. Again in 2012, my wife had an acute stroke. Upon initial evaluation, it appeared she would either be paralyzed, unable to talk, or walk. She faced living out her final days on a feeding tube, long enough to say her goodbyes to her family. With the 24-hour round the clock care of some very devoted doctors and nurses, she was able to regain her speach, began eating normally, and was able to return to her former condition before the stroke. With the grace of God and the exceptional care she was given, she was again for the 2nd time able to return home full of life. Yes, there are plenty of cases where people show up at the ER and expect miracles every time and that is not going to happen anywhere. Also, there are lots of people who come to the ER for a 'bad cough' or sore foot ... that should be and can be handled at the many Peoples Clinic locations. These type 'minor' emergencies slow down the entire process for the legitimate ER cases of life threatening illness and misuse the time and facilities. Overall, for a real life threatening emergency, Ben Taub has proven themselves countless times and have some of the best medical staff in the business. Many thanks to the nurses who work around the clock and the doctors that help save lives on a daily basis. THANK YOU!

My son was transfered to Ben Taub from another ER because of an broken jaw. He was taken by ambulance so he was able to bypass the ER waiting room at Ben Taub but I had heard a lot of negitive things about BT but my experince with my son was nothing but postitive. The doctors kept me informed about my son's plan of action due to surgery and the nurses were there when needed and took very good care of my son. There were at times long waits but I went in preparing for that so it didn't anger me. I was there a total of 15 hrs but it went easy. My son't follow up visits have been pleasant also. As of this experince I would not have a complaint about Ben Taub. We are uninsured so they were there when we needed them so I'm grateful for that. If you go in knowing your going to wait then it's not that bad but attitude is EVERYTHING so just be grateful your getting care and not left to suffer on the streets.

they have a great system,espically the teen clinic there staff helped me with my kids births when the regular doctors wanted to send me home in labo

BT is a top notch trauma center. That's what they love to do and they do it very well. Now, as far as EVERYTHING else, this hospital is marginally preferable to death: the staff has poor attitude,extremely self-entitled and not at all charitable. Most of them give the impression they just show up for the paycheck. The doctors are irritably condescending (I wonder why...it's not like they work at John Hopkins) and they act as if they are so far above their patients, they cannot even look you in the eye when they are "barking" instructions at you. If you have no money and no insurance, by all means go there. Otherwise, please spend a little more and go next door to Hermann's.

LET ME START OFF BY TELLING EVERYONE.....THEY SAVED MY LIFE!

ME AND MY FAMILY CAN NOT THANK THEM ENOUGH. THROUGH THEM GOD GAVE ME ANOTHER CHANCE AT LIFE. THE DOCTORS AND NURSES TOOK CARE OF ME AS IF THEY WERE TAKIN CARE OF ONE OF THEIR OWN. I CAN NEVER REPAY THEM BACK FOR ALL THE KINDNESS THEY SHOWED ME AND MY FAMILY. BUT I WILL SHOW THEM HOW MUCH BECAUSE I INTTEND TO LIVE THE LIFE THEY HELPED SAVE THROUGH THE KNOWLEDGE THAT GOD GAVE THEM. EXTRA HUGS FOR NURSES PATIENCE, NORA,AND MARGRETT.. LOVE PHILLIP GARCIA 6D..