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Northeast Houston, Pleasantville Area
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Vaibhav G.

01/20/2014

Overall

Jan 16th, Mr Mike from Houston AB Moving company called me at least 4 times with an offer to move my apartment for a flat rate special of $299 for 3 men 3 hour for a job on Jan 18th (arrival time in between 11am - 1pm) from zip code 77598 to 77084. We agreed on contract because he sounded confident and professional at first



On jan 18th, I called mike at 12.30 pm to confirm that the movers are coming and he tells me that they are running an hour late that the original time set of 11-1pm. After patiently waiting for hour, i call them back at 1.30 pm and left Mike a voicemail and requested him to return my call.



At 3.00 pm, my patience ran out and i called him back and he informs me that the movers should be arriving in 30 mins and they will call once they are 15 mins away from the apartment



At 4.00 pm, the movers call me and inform me that they will be arriving in 1 hour. i.e. by 5:00 pm which is 4 hours late than the original agreed time. I try to reach Mike from AB moving company and as expected, he didnt answer my call even after leaving him a new voicemail



At 5.00 pm, the movers arrive and, i have never seen so untidy people. They were sweating from top to bottom with one guy not wearing his T-shirt and other guy spitting all over the apartment property. One mover looked almost seemed to be 14 year old (although i cannot confirm it because i didnt ask him for an I.D). I requested them to behave professionally since my Wife was at home and it is highly unacceptable to behave this way.



They started walking upstairs with me and reaching up the third floor, the mover shows me his contract and says that this was supposed to be on second floor and not third. So to resolve the conflict, i called Mike (again), and fortunately, this time he did answer his phone and confirmed that the job was from 3rd floor - 3rd floor. He said he will talk to the movers and get back to me.



After an hour long conversation, and intimidation from the movers to pay more, the movers declined to work and left the job unattended.



To summarize AB Moving company - Unprofessional, Untidy, Uninformed, Rude, Worthless.

They left me and my wife and walked away from a job even after a singed contract which clearly says 3rd floor - 3rd floor



After all this, i called the Main Branch of AB Moving somewhere in Dallas and the manager in turn started with his false accusations of me cursing at the movers which apparently was the reason for them leaving which never even happened.



DO NOT IN ANY CONDITION USE THESE MOVERS

chindes

09/17/2013

Provided by Superpages
Overall

Didn't show up in their promised window. Couldn't move because they contacted me almost an hour late to tell me they were an hour away, I was moving out of storage with little to no light (which I had informed them of several times) and they were set to arrive after sunset. I missed my window to move out before having to pay another month's rent and they are taking no responsibility and only offered to do my now weekend move at the weekday rates. The movers arrived on time the second go-round and worked quickly and carelessly. Forgoing the caution and I assume not using the training they all have according the AB Moving website, and dropped my washing machine completely destroying it. I paid $800 for a new washer and got $132 from their insurance with no concession from them for any of their negligence and they completely denied my refund request (not even offering a partial refund) stating they could have moved Friday night (I guess they come equipped with night vision). Stayaway

anonymous

09/12/2012

Provided by Superpages
Overall

Whoa! Do some research first...wish we had done more!!!! 5 stars here is a joke look around! The movers were on time and unloaded the truck fast but that was it. They were careless and did not care about what happened to the house or items. They broke a spindle on the stairway bannister going upstairs and said "No problem, write it on the report we'll take care of it." When we contacted the company to take care of it later they said, "No way - no damage to your house is covered, too bad." Walls, carpet, doorways all got scraped up. Good luck with these clowns.

anonymous

08/21/2012

Provided by Superpages
Overall

I just wanted to let you know that I had a wonderful experience with your crew. They did an awesome job! They were fast, efficient and friendly. I am definitely recommending your company to my friends and family.

anonymous

08/17/2012

Provided by Superpages
Overall

Thanks so much as well, the guys that moved us did a fantastic job!

anonymous

07/30/2012

Provided by Superpages
Overall

Our crew yesterday was WONDERFUL to work with, were very flexible, and treated our furniture with care. Please see that this feedback makes it to their manager. Thank you!

anonymous

07/26/2012

Provided by Superpages
Overall

I had a great experience with your team. They were so fast, efficient and very professional. Done in 2 1/2 hours! Hopefully won't be moving again soon, but I would definitely use you all in the future!

anonymous

07/26/2012

Provided by Superpages
Overall

We had scheduled another moving company to help us on a Sunday. They were an hour late and we couldn't get a hold of them in the meantime. When they finally showed up, two goofy teenage kids strolled out with many "dude, bro, fur shore" statements following. When my sister expressed her annoyance at their late arrival and lack of prior notice, they chunked up deuces and peaced out. Since it was Sunday no one was open so I searched on Yelp for a moving company with good reviews. AB Moving came up and my sister contacted them. They got back to her promptly on Monday, had movers out by Wednesday, and did a fantastic job packing up the house. Everything was wrapped professionally, the movers were courteous & polite and we truly appreciated all their hard work. They got great tips and they really deserved it! I definitely recommend AB Moving and I'll be using them for any subsequent moves.

anonymous

07/20/2012

Provided by Superpages
Overall

These folks are well prepared, very fast, and extremely reasonable. I highly recommend!

anonymous

07/11/2012

Provided by Superpages
Overall

AB Moving did a wonderful job with my move. I moved from a third story apartment to one on the 2nd floor, and the movers were efficient and professional throughout the entire service. They wrapped all of my valuables very well and even disassembled/assembled my queen size bed. I would not hesitate at all to use them again or recommend to a friend.

anonymous

07/11/2012

Provided by Superpages
Overall

These guys were great. The management team was communicative and professional, but the three-man moving crew was incredible! Every move has its challenges, and mine was laryngitis. My mom, aunt, and sister were all my voice, which was probably annoying for the crew to have multiple and sometimes conflicting instructions, but they kept a great attitude and would even look at me to nod before proceeding. The crew arrived within the scheduled window and had my stuff on the truck within about 20 minutes. The unload took longer because the new place is on the second floor. One of the crew would strap four boxes to his back with a strap and walk on in! He was a magician!!!

anonymous

07/05/2012

Provided by Superpages
Overall

My husband and I were very pleased and impressed with your moving company. They did a great job. We will keep your company in mind if we have to move again ever. Thank you guys for your help this past weekend!

anonymous

06/21/2012

Provided by Superpages
Overall

Thank you so very much for your service the 3 guys did an unbelievable job moving me from the 3rd floor to my townhouse within a little over 2 hours they had trouble getting my box springs up the stairs at my townhome but they made it work. Whenever I decide to move again I will defiantly use your company. I have been telling others about your moving company and I hope you all will continue to be blessed and prosper.

anonymous

06/14/2012

Provided by Superpages
Overall

This moving company is great. I just used thgem over this weekend and they were very professional and quick. Kyle was my moving coordinator and he recommended to go for 3 guys instead of 2. My 2BR moving took 2hrs including 15 min drive to new location. Although most of the packing were done, the movers were efficient to wrap all furniture items with plastic wraps to save'em from rain (it was pouring). Thanks AB moving, great job and highly recommended.

anonymous

06/14/2012

Provided by Superpages
Overall

Your crew was fantastic!!! We will definitely use your service again! They were awesome!

anonymous

12/13/2010

Provided by Superpages
Overall

This was the first time we hired professional movers (after 7 moves in 8 years - 2 of them cross country) and it was the BEST experience ever. When I called for a quote, David was so professional & nice on the phone. We had a challenging move - out of a high-rise, into storage for 2 1/2 weeks, and into our new building. AB Moving was able to take care of everything!! Their quote was not the cheapest, but still competitive. Based on the reviews, we decided to go with it and have absolutely no regrets. By the way - if David tells you to use number of movers - LISTEN TO HIM!! We tried to scrimp on the move-out and used 2 instead of 3, but saw the light and used 3 on the move-in. So much faster & ended up being cheaper because of the time savings. The movers were on time, courteous, and took very good care of all of our belongings. My husband was out of town during the move, and I was a bit apprehensive about dealing with everything myself. However, the guys were kin

Details

Phone: (512) 964-2710

Address: 1717 Turning Basin Dr Ste 101, Houston, TX 77029

Website: http://abmoving.com

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