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08/30/2017
I can't give them a star because they really don't care about your property. We used them to move from Webster to Houston and it took four hours for the truck to arrive. We were told by the owner the truck had broken down enroute, but the guys on the second truck said that the first truck was involved in an accident on I-10. One of the guys on the second truck was holding one of our 55" TV's hostage for a check halfway into the unloading of the truck. We later found out why. It seems that our entertainment center, new Headboard, and a few other things were destroyed in the wreck when the load shifted inside the truck. There website states they are fully insured and don't worry about your things. Now we can't even get the owner to do anything about our damages. He just keeps putting us off and still denies the truck was in an accident. It has been over a month since the move and when I talked to him last he hung up on me. Be very careful choosing who moves your precious belongings. Also, note that if you do have a problem the address they list is bogus.
Details
Phone: (713) 448-0880
Address: 1001 Texas St Ste 1400, Houston, TX 77002
Website: http://www.a-1discountmovers.com
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