Bayou Children's Dental Center

This place was my worse nightmare! I feel so bad for the kids that have to come here and be tortured while their parents sit upfront. I went to the back with my child as it was her first time and she was very nervous. Well dr. Cavallino does not like anxious children or parents who want to comfort their anxious children. My child was crying and moaning bc the assistant cleaning her teeth was going so fast and hard that there was blood flying everywhere! I told her to stop and my daughter was completely traumatized. I told the girl that my child just needed a little explaining of what was happening and to please slow down a bit. She was totally aggravated by this and said to child "either you're going to do it or not!" ontop of that, I was scolded by Ms Cavallino for my parenting style of wanting to comfort my child and she pulled me into her office and told me that I needed to give her permission to "restrain" my child and I should go upfront and let them "do their jobs". Even after I told her we were leaving, she scolded my child in front of me tried to restrain my kid herself to "finish the job"!!! This is what happens at this place!! I got my kid out of there as fast as possible! I could here kids screaming in a room. I cried when I left! Broke my heart and now I just pray the next dentist I can get my child to actually go to will heal some of this trauma.

i bought my son there and they was very rule and they didnt allow me to go back there and he was scare he kept telling us they was hurting him. i will never go back there. they was very mean to him they dont have paitnce with kids,; they wanted tom put him in a jacket to retain him. i also found out they been doing that and they never told me they was doing that. i am very unhappy with this company and i will not sent anybody there.

READ THE FINE PRINT. They will hold you to it later. They are not contracted providers for ANY insurances therefore you pay for the difference between what insurance covers and whatever they choose to charge. They put it in the fine print but go out of their way not to discuss it until it's too late. All of this after they recommended pulling all of my child's teeth when he has no symptoms. I wonder if it could be for the added revenue? They claim to bill insurance companies but the lady who does this was unable to do her job when it came to my insurance company. Our other dentist had no problem. It's a nice facility and I'm sure the dentists are professionals, but otherwise, GO AT YOUR OWN RISK.

Will not return, the front staff is very friendly and helpful, but the back office staff are extremely rough with the kids that have anxiety about a dentist office

I have been bringing my kids here for years and this is the best children's dental facility! Most of the time, I don't have to wait too long, and maybe once, I've had to wait longer. But, to give them a bad review for having to wait for 2 hours that ONE time is not fair. I love this place. Flat screen TV's for the kids to watch, Games for the kids to play, VERY clean facility. Also, the assistants and Dr's are great with the kids.

They have been great with both of my children. Very caring and patient.

I couldn't dream of a better experience. They were wonderful with my 4year old

very friendly staff,service was rendered in timely manner, patient w/ kids

I was not pleased with this place. I brought my grandchild and had to wait two hours before being seen. The room has 3 beds and there is no privacy. Will not return.