More Info

Payment method
cash only
Categories
Other Information

Parking: Lot, Free

Reviews

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KO
Kris O.

09/10/2016

Overall
Expertise
Facility
Service

This place is awful. Do not take your animal here! They have no idea how to groom a dog. I took my spaniel here and he has long hair on his ears. Beautiful fur, anyway it literally look like they let a 4 year old cut his hair. It was cut very uneven. He was still dirty and they didn't blow his fur before giving him to me. He had so much fur coming off him. Waste of money and time. I've could of done a better job. I wish I could of given NO STARS!

FD
Felipe D.

12/01/2015

Overall

If could give negative stars trust me i would, they are horrible no customer service they talked down to you, they provide wrong info this place is just horrible no stars negative.

SC
Sandra C.

11/09/2015

Overall

This is my first ever review on yp. I decided to give my honest opinion after seeing the bad reviews. My experience has been different, I have taken my dogs to other grooming places but they never have come home as calm as they do from this place. They have always been washed and groomed as expected. I have no complaints.

I'm sure every doggie is different and because of that requires different time to groom, I have never rushed their grooming because I figure this might prevent my dogs from having the most positive experience possible... Because really, what dog likes to be groomed?

AY
Amir Y.

07/14/2015

Overall

Took my dog in for a trim and bath. I asked how much time it would take them and they said they would call me. Sure enough they call me at 4:30pm, 30 minutes before they closed. So here I am rushing through traffic hour to get there on time. I call the lady who was there and told her I would get there a little late. She just told me they closed at 5. So it's 5:05 and I'm getting money from the atm because this place only accepts cash. The lady calls me again and tells me that they already closed and that my dog would stay overnight with an additional charge. What?! I kept telling her I was on my way! She told me it was "against" the rules and that she would only wait for me 5 minutes. I mean come on, what a way to care about the customer! I got there at 5:10pm and the place was closed down with my dog inside a cage. Horrible experience and customer service. I had to pay the bath and trim plus the overnight charge. Beware, this place will try to squeeze every cent out of your pocket.

DP
Dean P.

06/29/2015

Overall

I think it is probably very difficult for groomers to receive positive feedback. In general, dogs don't like to be dropped off for grooming. My dog "Charlie" is no exception. I can tell you though that he wags his tail and runs into Mah grooming in Horizon, and I know that this means he is treated well. They make him look good too.

SK
Shawn K.

03/22/2015

Overall

If I could give zero stars I would. First they said my dog would be ready a little after 3 pm when I dropped him off at 10 am. I returned at 345 and was told now it would be 6 pm. I went at 530 as they post that 5 pm is closing, and they hadn't even started grooming. When I finally got him at 630, all they did is shave him, nothing I couldn't have done myself and it cost almost 50 dollars. Never again this is a place that should be out of business.

AC
Ana C.

09/27/2014

Overall
Buddy's Favorite Groomers

We took buddy several times before he got paralyzed. We took him back and he was very welcomed and treaded like king. The owner is very compassionate and always receive us with a great smile. We recommend...

SD
Sandy D.

03/29/2014

Overall

Never take your pets here! The dumb lady cut my poor puppy's nail off because she was rushing. Horrible service, never again. My poor baby's still recovering.

Details

Phone: (915) 852-4300

Address: 14026 Horizon Blvd, Horizon City, TX 79928

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