Alakea - Heaven On Earth

The worst customer service i ever experienced i will never go back there again. I get massages about once or twice a month and have never felt so dissatisfied. The front desk was rude the massage therapist didnt even talk to me. The whole spa was dingy and dirty. It was like a chop shop. They just wanted me in and out with out even giving me a moments notice.

My boyfriend and I went for a couples massage on 2 different occasions. We were not guided on where to go when we arrived or what to do. Never offered drinks or robes. We did have wonderful massages but the facials were rushed and the facialists were very young and not very knowledgable. We felt rushed the entire time we spent at heaven on earth and we felt overcharged for our "day of beauty". We had given them a second chance but still a big disappointment. We will not visit again. Don't waste your time waiting on services that are mediocre and prices that are high-end.