Oil Line Automotive

To start off i bought a car from an older couple turns out the "shop" that worked on did not put an AXLE NUT on the car and let this couple drive away. Well good thing they didnt drive it often but when i went to oil line to talk to them they told me to drive it in without and axle nut i said that isnt safe and so i purchased an axle nut for $25 at the dealer put it on and drove it in i asked if he could reimbures me and one of the managers there told me to leave or he was going to get mad in a stern voice so i took that as a threat and left. I would not ever in a million years recommend this place after i was treated like that and the didnt back up there work and clearly dont know there work if they told me to drive a car without an axle nut so if you wanna feel safe driving your car stay away from these guys.

Nate and Peter are easy to work with, they are upfront and forward. You can talk to them like you've known them since you were a kid. They take the time to "shoot the breeze" and when business owners take the time to just talk to their customers, you can gain a lot more information that just cold static questions. And I think that makes for a true professional and professional service. Thanks guys!

While our initial experience has been great, our Toyota Tundra started heavily leaking oil (and it never had before) when we had our oil changed here on 6/9/16. We took the truck back in on 6/10/16, to have it checked out and figure out what happened, and when asked when it would be done, the Manager responded "When I'm Finished". Then when my partner stated that response wasn't acceptable, the Manager stepped up and said "What are you going to do about it" and then repeated himself again. It's unfortunate that business owners do not understand how to provide customer service.



Unfortunately my partner had the conversation, however I will be happy to show this "Manager" exactly what I'd do about it.