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Reviews
12/16/2016
I VERY DISAPPOINTED ,AT THIS POMOCO COLLISION CENTER,MY CAR WAS BROKEN INTO WHILE IT WAS STILL IN THE CARE OF POMOCO ,ALTHOUGH I HAD NOT PAID THE DEDUCTABLE YET, and THE REPAIRS WAS DONE,THEY LIED AND SAID I WAS NOTIFIED TO PICK UP THE CAR. IT WAS STILL IN THEIR CARE , I LATER FOUND OUT THREW POLICE CRIME STATICS AND AN EMPLOYEE THEY HAVE HAD BREAK- IN ,THE REP,Ms. Sabrina was very nasty, and un caring, ALSO JUST TALKING N.N POLICE OFFICERS,POMOCO IS NOT A SAVE PLACE FOR CARS.AND I STRONGLY DO NOT RECOMMEND ANY PROMOCO COLLISION CENTER , YOUR CAR POSSIBLE WOULD BE BROKEN IN AND THEY WILL NOT PAY FOR THE DAMAGES. WHEN YOU SIGN PAPER WORK IT DO NOT SAY ANYTHING ABOUT CAR SAFETY,
12/02/2016
Absolutely WONDERFUL service here. I cannot emphasis enough how well they treat their costumers and how great the quality of work is. Sabrina was easy to work with over the phone, polite, informative, etc. She represented the collision center with a friendly face and wonderful costumer service. Marcus was the technician that worked on my vehicle. (I got rear ended and was getting a few dents and scratched out of the back bumper.) He went above and beyond- doing more than expected of him- and now my bumper looks brand new. They were very accommodating with my tight schedule and got the work done fast. A big thank you to the whole team here. Your work is greatly appreciated.
12/24/2014
Couldn't rate any higher or I would!!!
CUSTOMER SERVICE IS TOP NOTCH THIS IS AN A+++which like I said first off *****5 STARS***** just isn't enough!!!
08/20/2012
I have a hitch and I went here to get an estimate for installation on my Jeep. To my amazement, the dealership's repair shop gave me an estimate of $250 to $300 for the job of simply bolting the hitch in place and installing the (rather easy) electrical wiring for trailer lights. Come on----I know that dealerships tend to charge more than other shops, but this is outrageous. It makes me wonder if they think that I, being female, would be easily duped. I can probably put the thing on myself, thanks. I will never visit this dealership again and I suggest to anyone reading this that he/she steer clear of this place, too.
Details
Phone: (757) 826-1100
Address: 4116 W Mercury Blvd, Hampton, VA 23666
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