Prestige Dry Cleaners

My story is a bit long. I leave very near this business. I used them despite their reviews issue free for 6 months or so. Then they ended up giving my clothes to someone else. So background is needed her, I am an unusual person. I am 6’8” bald and not easily confused for someone else yet that is exactly what they did.

I ended up replacing the garment they gave away with an identical one. I then presented them with a depreciated bill for replacement cost. After a few weeks they eventually paid the replacement cost and I was going to give them another chance considering they replaced what they had given away.

I received a call about an hour later asking me to pick up my clothes and that they didn’t want me as a customer anymore. So while I thought the problem was resolved and perhaps it is I am no longer welcome there. My review is this, simply avoid the issues and go elsewhere.

Do NOT take your clothes here!! This is the WORST customer service experience I have ever had. This company ripped a hole in the pants of a new suit. The owner refused pay for it. He said I was lying about the hole-- that I must have ripped it myself when I got home. He even yelled at me when I pressed the issue. Stay away!

MY clothes were still dirty when I picked them up from the cleaners. Do not use this cleaner. The clothes looked and smelled the same as when I brought them. Actually worse because the try to clean the collars of my jacket only and further damage them. And my skirt clearly had not been dry cleaned or steamed. Do not cleaner they are very very bad.