Polo Road Animal Hospital

Dr James and his staff have been taking care of my pets for over 28 years. I have always been trated with the utmost professionalism and kindness. I have had two small dogs and one very large dog during that time period and each dog loved going to the vet. I had a work emergency that kept me away from home for 56 days. Dr James took my dog in for boarding and then took him home for the extended stay. He kept him as his own pet during that time and didn't charge me any extra. Dr James has made the hard decisions with our pets easier to understand and was extremely compassionate when we had to put a dog down. I would never consider another vet.

I arrived at the clinic at the clinic at just after 12 and one woman was outside and another came out shortly afterwards I approached them with my dying cat in my arms and inquired if they were open. "We're closed from 12 to 2. I looked at the time and it was 12:02. I had to go to 4 different clinics. Second one all doctors at lunch third the only doctor they had was in surgery for an hour and finally on the fourth try he has a temperature of 104 and a really hard time breathing. He is now on oxygen pending lab results. The only clinic in grand prairie is the grand prairie animal clinic. The rest of them are absolutely worthless with the exception of Carrier animal clinic they just need more doctors.

After several months of battling my dog's skin issues with another vet and spending several hundred dollars in the process, my sister recommended I try Dr. James. Dr. James and his team were able to get her skin completely healed in a month at a very reasonable price! At the last visit, instead of trying to sell me more products (i.e. drugs and vaccinations - a common move with my prior vet), Dr. James gave me some more natural remedies to try and manage her symptoms. In my 3 visits his staff has always been very friendly and I love that I don't need an appointment!

I have been taking my boxers to Dr. James for more than 10 years. I have never had a bad experience! Dr. James and his staff are all so loving and caring. I appreciate them more than I can say! I highly recommend them.

Our dogs get excellent care during their annual checkup and shot updates. However, unfortunately we had an incident where our dog got very sick and had to be fed by a dropper. The staff and Doc never grew tired of seeing us show up at the clinic or call to inquire about her symptoms. They care for your pet as much as you do.

Charges are reasonable, but I got a lot of attitude from the office staff, so I will be taking my animals and my money elsewhere.

We have been taking out pets to Polo Road Animal Hospital since moving to Grand Prairie almost 9 years ago. They have always provided very compassionate care for our pets every visit which is important to us since our cats and dogs are essentially "our kids". I would highly recommended them to anyone needing a place to take their pets for veterinary care and related needs.