Carlie Scott - Carrier Animal Hospital

If there was a negative star I would give that. This place used to be great but over the past 1-2 years its awful! Ever since they had some staffing changes its gone downhill. The receptionist is rude and cant even answer simple questions. I have a pittbull that is 12 years old and has gone to this place his whole life is now judged and they say he has to be tranquilized to even be seen.... its an older Dr. that only likes dealing with little dogs is what I was told. well maybe you shouldn't be a Vet if you only like little dogs and are scared of big ones. I had an appointment today that was scheduled at 8:00 this morning for 4:30 and I get a call at 3:45 stating that they cant see him today because Des isn't there to hold him....Des is amazing and is a Vet tech there that my dog absolutely loves... everyone else is "scared of him". remind you nobody has ever held my dog there... but you just saw my dog a month ago because he had E. Coli and you told me to bring him back if he had any problems.....now you do this! They suggested that he go to a full care facility (aren't yall?) to get treated since its a holiday weekend....OH so that's what it was all about.... a holiday weekend and I was the last appointment...hmmm! shame on you for cancelling an appointment 45 minutes before the appointment time with a really sick dog! WOW what a place! I will NEVER take my pet there ever again....this place is a disgrace. and after asking several times for the owners name and number and holding for almost 20 minutes... yall decide you cant give out the name or number to place a complaint. The whole staff should be ashamed of themselves!

I fly from Denver Colorado to see Dr Hull. He is an expert in felines and has worked extensively with me helping me keep my Persian cats healthy. I have never seen a vet who cares as much and has as much knowledge as Dr. Hull. The poor reviews are completely inaccurate. The front office has always been courteous and very accommodating with scheduling appointment around my flights to Texas. I cannot review the other doctors in this practice as I have not used them. Finding a great vet is so difficult to find. Clearly I would not fly to Texas if I didn't think Dr. Hull was as good as it gets!

We have been using Carrier Animal Hospital for several years and this is the old place we will take our pets even though we live 50 miles away. We have high value award winning Show Cats in both The Cat Fanciers Association and The International Cat Association and their care is of the highest importance to us. The Vets at Carrier are absolutely the best we have ever seen.

My Mother recently past away from cancer. I took over the responsibility of her 2 cats. My Mother has used the Carrier Animal Clinic in Grand Prairie, Tx for many many years for her cats & dogs. One of her cats needed some grooming, so I spoke to Crystal on the phone to schedule the cat a appointment. When i spoke to her i informed her i did not want the cat to have ANY vaccinations or anything other than grooming to be done. Crystal said, no problem i will document that on Harley's (cat) file. I asked her how much for these services. She told me $150.00. I said, ok no problem. I made the appointment. My Dad took him that morning and picked him up that afternoon by 2p. When he picked Harley up the bill was $326.28. They gave him shots and did blood work... obviously without MY PERMISSION! When my Dad asked to speak to the doctor (Dr. Parker) his response was ....well i guess your daughter must have approved all of this. When i called back the following day to speak to the doctor he could not take my call. I asked his satff to have him call me. I was VERY UPSET and i am still,,, cuz here it is 2 days later and he still has not called me. I told them i would never take any of my Mother's pets there nor my own!!!!