More Info
"A country retreat for your best friend"
- General Info
- Our kennel has 17 years experience taking quality care of "your best friend." Our facility is small and located on our 80 acre farm. As we live here, your dogs get lots of individual attention. We welcome your inspection!
- Customer Care
- BBB Rating
- Payment method
- check, no credit cards
- Location
- We are 20 minutes from downtown Roanoke on the Bedford side of Smith Mountain Lake.
- Other Link
- Categories
Reviews
04/09/2018
Love SFK! Kathy is kind and professional! She has a true heart for animals!
Linda K. If you had boarded your beloved pup before you should have known up to date shot records are required. Every kennel I have every boarded with requires shot records and it is to protect all the animals. When I called to inquire about boarding with SFK I was informed that shot records were a must. You may be the one neglectful Linda. Why didn’t you know you’re pup was behind on shots anyway? I understand it was inconvenient but I have a hard time believing that you didn’t know if you had boarded there prior as you stated.
09/19/2016
Sugarfoot & owner, Kathy, are great!!! They cared for both my dogs 3 years ago & both were extremely well cared for. This month I needed to leave my German Shepherd for over 2 weeks. When Kathy arrived to pick her up the dog raced to the van, jumped in and settled herself in the crate for the ride to the country. She just arrived home, and was reluctant to let Kathy leave without her. The care and service is top notch --- love having Kathy pick up and deliver; all meds, supplements & food are given as directed and I am assured the dog will come home healthy ---- all of the pets being cared for have been immunized & must be so in order to be sheltered at Sugarfoot, as is true of any reputable kennel or grooming establishment. I recommend SFK highly for anyone who loves their pet!
06/16/2016
Our puppy loves Kathy, he never looks back when she walks him down our driveway! We have no qualms on recommending Sugar Foot.
09/12/2015
NOTICE: AS OF SEPT 2, 2015 UPDATE!!!!!!!!!!!!I left a GOOD Review a few weeks ago about SFK on their internet page as I had left my Cocker Spaniel there in May 2014 without incident. I am not a regular customer but SFK had been recommended by my groomer Pet Paradise whom I love for my dog. PP was to be on vacation during the week of Labor Day weekend and suggested I again leave my dog with SFK. I called well over a month in advance and booked a week for boarding. Kathy said NOTHING ABOUT NEEDING a current shots records on Wikka. (I had been in a car accident Mar 2015 and am having speech and short term memory problems so I forgot about a shots record and up to date shots) Again I talked to Kathy the day BEFORE I was to board Wikka and she mentioned NOTHING about a shots records. The day of boarding I called Kathy as I was running late and again she mentioned NOTHING about shots. Once I arrived and Wikka was boarded Kathy ask for the SHOT RECORDS. I stated I had not brought any with me as she had not asked for the records. The old ones were with AofA and she had not been to my current Vet. Kathy informed me that Wikka was overdue all her shots (she had the paper records from before laying on her desk so she KNEW Wikka was overdue but neglected to tell me after 3 phone calls!) and esp the Bordello that took 2 wks to get into her system to protect her and therefore SHE WOULD NOT BE KEEPING WIKKA period. I WAS SHOCKED!!!!!! My hubby and I were leaving that afternoon to go to Pa to see our daughter and grandsons. He had already taken off work, the motel was booked for that night and the lady to feed the cats had been paid $50. In cancelling WIKKA's boarding Kathy explained she was doing me the favor of NOT charging me Wikka's fee and saving her from getting bordello from the dogs she keeps (made no sense as she doesn't board dogs w/o the shot apparently). I left crying and upset as I now had to call my hubby who lost a days pay from work, $200 for the motel cancellation as they require 48 hrs notice of cancellation and the $50 to the lady for the cats who gave up her weekend to tend to my cats. We are out over $350!!!!!! This is outrageous as IF SFK had stated the shots records were required when I called the 1st time, I would have taken Wikka for the shots and there would have been NO problem in boarding her and my vacation would NOT have had to be cancelled! I DO NOT RECOMMENT THIS KENNEL as they are neglectful of information you may need to board there and have NO understanding and DO NOT care that they inconvenience YOU or cost you MONEY when the boarding is CANCELLED without notice. I will NOT be doing business there again!
Details
Phone: (540) 890-7217
Address: 1110 Rexford Dr, Goodview, VA 24095
Website: Dog Kennel with indoor/outdoor runs
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